Patient Coordinator 12pm-8pm

Medquest, Inc.; Florence (SC); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive salaries and benefits

Hybrid/remote opportunities based on |

Limited or no weekend work

Job summary

MedQuest is seeking a front desk associate at our Florence imaging center. You will greet patients and visitors, check them in, answer phones, schedule appointments, and handle patient balances at the point of service.

The role emphasizes strong customer service in a medical setting and collaboration with clinical staff. Qualified candidates have a High School Diploma or equivalent and 0–2+ years in customer support or hospitality.

Qualifications

• High School Diploma or equivalent is required.
• 0–2+ years in customer support or hospitality roles.
• Strong customer service background and professional communication skills.
• Ability to multitask and work in a fast-paced environment.
• Experience in a medical office is a plus.

Responsibilities

• Serve as the initial point of contact with patients, referring physicians, and the public.
• Check patients in, answer calls, and route to appropriate parties.
• Schedule appointments and collect balances due at time of service.
• Support front desk duties and maintain a welcoming environment.

Skills

Strong customer service background

Professional written and verbal comms

Computer skills

Multi-tasking ability

Fast-paced environment

Education

High School Diploma or equivalent

Bachelor’s Degree

Tools

None

Job description

Overview

Full-Time Schedule:

Monday to Thursday, 12 PM to 8 PM, and Friday, 10 AM to 6 PM.

Location: 805 South Irby Street Florence, South Carolina

Responsibilities

In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patients and all visitors feel comfortable, and anticipating and attending to the needs of our patients. This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients’ financial responsibility at time of service, and other front office/desk duties as necessary.

Qualifications

Education:

• High School Diploma or equivalent

Prior Experience:

• 0 - 2+ years of experience working in a customer support role or hospitality field

Special Qualifications:

• Strong customer service background and focus
• Professional written and verbal communication skills
• Working knowledge and ability to perform accurately and efficiently on computer
• Demonstrated ability to multi-task
• Ability to work in a fast-paced environment

Preferred Skills/Experience:

• Experience working in a physician practice or other type of medical services office
• Knowledge of medical terminology
• Prior patient collections experience in a medical setting
• Medical records experience
Bachelor’s Degree

Company Message

Founded in 1996, MedQuest is one of the most experienced outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to help identify, diagnose, and monitor a range of health conditions. In addition to providing expert solutions that include mammography, MRI, CT, ultrasound, and X-ray, MedQuest uses proprietary systems and processes to optimize center operations, control costs, and deliver an unmatched patient experience.

Patients, referring physicians, and healthcare systems count on MedQuest, and we’re growing to meet the demand.

A career with our team includes

• limited or no weekend work
• competitive salaries and benefits
• hybrid/remote opportunities based on role

To learn more, visit www.MQImaging.com.