Patient Coordinator

AION Biosystems; Village of Port Jefferson (NY); Hybrid; USD 40,000 - 55,000; Full time

Job summary

A healthcare technology company is seeking a Patient Engagement Coordinator to enhance patient care through effective communication and organization. This full-time, hybrid role based in Long Island involves managing appointments and troubleshooting patient monitoring devices. Candidates should possess strong phone etiquette, familiarity with medical terminology, and organizational skills. A high school diploma is necessary, with some college preferred. The position promotes both independent and collaborative work in a dynamic healthcare environment.

Qualifications

• Preferred experience in healthcare or patient coordination.
• Ability to work independently and collaboratively in a hybrid environment.

Responsibilities

• Manage patient appointments and maintain effective communication.
• Troubleshoot issues related to remote patient monitoring devices.
• Support overall patient engagement to ensure service quality.

Skills

Strong phone etiquette

Interpersonal communication skills

Organizational skills

Time-management skills

Education

High school diploma or equivalent

Some college coursework

Job description

AION Biosystems is committed to transforming healthcare by enabling the early detection of infections, helping to prevent them from becoming life‑threatening. The company focuses on cutting‑edge technologies and solutions to improve patient care and outcomes and is dedicated to making a significant impact in the medical field by addressing critical healthcare needs.

Role Description

The Patient Engagement Coordinator is a full‑time, hybrid position located in Long Island, NY, with work‑from‑home flexibility. Responsibilities include managing patient appointments, maintaining effective communication through phone interactions, troubleshooting issues related to our remote patient monitoring device, applying medical terminology knowledge, and supporting overall patient engagement to ensure a high standard of service.

Qualifications

• Strong phone etiquette and proficient interpersonal communication skills.
• Experience with appointment scheduling and performing receptionist duties.
• Familiarity with medical terminology.
• Organizational and time‑management skills.
• Ability to work independently and collaboratively in a hybrid work environment.
• Experience in healthcare or patient coordination is a plus.
• High school diploma or equivalent required; some college coursework is preferred.

Employment type: Full‑time, hybrid (remote and on‑site at Stony Brook, NY).

Location: Long Island, NY.