Patient Coordinator

Tots to Teens Dental Group; San Antonio (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401(k) with matching

Medical, dental, and vision insurance

Life and Health insurance

Paid time off

Job summary

Sunshine Pediatric Dentistry & Orthodontics is hiring a Patient Coordinator to welcome families and support front-desk operations. You will explain treatment plans, present payment options, and coordinate scheduling to keep the daily workflow efficient.

The role requires a high school diploma with dental front office experience preferred; strong communication, organization, and teamwork are essential for success in a fast-paced pediatric setting.

Qualifications

• High school diploma or equivalent required.
• Experience in a dental front office preferred.
• Familiarity with dental terminology and treatment plans.

Responsibilities

• Greet patients with a warm, professional demeanor.
• Explain treatment plans clearly and confidently.
• Present payment options and assist with financial arrangements.
• Handle incoming calls with strong phone etiquette.
• Coordinate patient scheduling to optimize workflow.
• Submit clean insurance claims and track status.
• Support marketing initiatives and maintain office communication.

Skills

Customer service

Phone etiquette

Scheduling

Dental terminology

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Dental software

Word

Excel

Job description

Join Our Team at Sunshine Pediatric Dentistry & Orthodontics as a Patient Coordinator !

Who We’re Looking For

We are seeking a compassionate, professional Patient Coordinator who is eager to build a long-term career and grow with us. The ideal candidate is personable, dependable, and a fast learner who thrives in a fast-paced setting. If you enjoy helping families, value teamwork, and contributing to a positive office culture and community, we’d love to meet you!

About the Role

As a Patient Coordinator , you will play a key role in creating a welcoming and seamless experience for our patients and their families. Your responsibilities would include, but not be limited to the following:

• Greeting patients and guests with a warm, professional demeanor
• Explaining treatment plans clearly and confidently
• Presenting payment options and assisting patients with financial arrangements
• Managing incoming calls with excellent phone etiquette and assessment skills
• Supporting clear and positive communication between management and staff
• Coordinating patient scheduling to optimize daily workflow and staff productivity
• Ensuring daily tasks, office objectives, and production goals are met
• Assisting with inside and outside marketing initiatives
• Preparing and submitting clean insurance claims

Requirements

• High school diploma or equivalent
• Minimum 1 year of dental front office experience
• Knowledge of dental terminology
• Basic computer proficiency (dental software, Word, Excel)
• Ability to make informed decisions with or without supervision
• Reliable, punctual, and self-motivated
• Texas Medicaid experience (Preferred)

Preferred Qualities

• Knowledge of dental plans and insurance terminology
• 2+ years of dental office experience
• Outgoing, approachable, and patient-focused
• Strong organizational and administrative skills
• Demonstrated ability to provide exceptional customer service

We offer a comprehensive benefits package, including:

• 401(k) and 401(k) matching
• Medical, dental, and vision insurance
• Life and Health insurance
• Paid time off