Patient Coordinator

Tots to Teens Dental Group; Kerrville (TX); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

401(k) and 401(k) matching

Medical, dental, and vision insurance

Life and Health insurance

Paid time off

Job summary

Tots to Teens Pediatric Dentistry & Orthodontics (Kerrville) seeks a Patient Coordinator to ensure a welcoming patient experience and smooth front-office operations. You will manage scheduling, explain treatment options, and assist families with financial arrangements.

The ideal candidate has dental front-office experience, solid communication skills, and the ability to multitask in a fast-paced environment. Our Kerrville location offers competitive benefits and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Experience in dental front office settings is preferred.
• Knowledge of dental terminology is required.
• Proficiency with standard software (dental software, Word, Excel) is needed.
• Ability to make informed decisions with or without supervision.
• Reliable, punctual, and self-motivated team player preferred.
• Texas Medicaid experience is a plus.

Responsibilities

• Greet patients and guests with a warm, professional demeanor.
• Explain treatment plans clearly and confidently.
• Present payment options and assist with financial arrangements.
• Manage incoming calls with excellent phone etiquette and assessment skills.
• Facilitate clear communication between management and staff.
• Coordinate patient scheduling to optimize daily workflow.
• Support daily tasks, office objectives, and production goals.
• Assist with marketing initiatives as needed.
• Prepare and submit clean insurance claims.

Skills

Dental front office experience

Dental terminology knowledge

Basic computer proficiency

Decision making ability

Reliability & punctuality

Texas Medicaid experience (preferred)

Education

High school diploma or equivalent

Job description

Looking for an exciting new career? We’d love for you to join our team! We have locations in many different parts of Texas and offer competitive pay, benefits, and great opportunities for career growth.

Please note that specific responsibilities and benefits may vary based on each location. Reviewing the details of your desired position(s) thoroughly and applying through our site is recommended. We look forward to hearing from you!

Join Our Team at Tots to Teens Pediatric Dentistry & Orthodontics (Kerrville) as a Patient Coordinator !

Who We’re Looking For

We are seeking a compassionate, professional Patient Coordinator who is eager to build a long-term career and grow with us. The ideal candidate is personable, dependable, and a fast learner who thrives in a fast-paced setting. If you enjoy helping families, value teamwork, and contributing to a positive office culture and community, we’d love to meet you!

About the Role

As a Patient Coordinator , you will play a key role in creating a welcoming and seamless experience for our patients and their families. Your responsibilities would include, but not be limited to the following:

• Greeting patients and guests with a warm, professional demeanor
• Explaining treatment plans clearly and confidently
• Presenting payment options and assisting patients with financial arrangements
• Managing incoming calls with excellent phone etiquette and assessment skills
• Supporting clear and positive communication between management and staff
• Coordinating patient scheduling to optimize daily workflow and staff productivity
• Ensuring daily tasks, office objectives, and production goals are met
• Assisting with inside and outside marketing initiatives
• Preparing and submitting clean insurance claims

Requirements

• High school diploma or equivalent
• Minimum 1 year of dental front office experience
• Knowledge of dental terminology
• Basic computer proficiency (dental software, Word, Excel)
• Ability to make informed decisions with or without supervision
• Reliable, punctual, and self-motivated
• Texas Medicaid experience (Preferred)

Preferred Qualities

• Knowledge of dental plans and insurance terminology
• 2+ years of dental office experience
• Outward, approachable, and patient-focused
• Strong organizational and administrative skills
• Demonstrated ability to provide exceptional customer service

We offer a comprehensive benefits package, including:

• 401(k) and 401(k) matching
• Medical, dental, and vision insurance
• Life and Health insurance
• Paid time off