Patient Coordinator

Advantage Dental+; Salem (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

Advantage Dental+ is seeking a Patient Coordinator to support a patient-centered practice in Salem, Oregon. You will greet patients, collect and verify insurance information, and maintain efficient scheduling to ensure smooth daily operations.

The role emphasizes strong communication with patients and staff, handling payments, and completing administrative tasks accurately. CPR certification is required within 30 days, and dental software knowledge is preferred.

Qualifications

• High school diploma required, business or healthcare education preferred
• Minimum of two years' experience in dental, medical, healthcare, or customer service environment
• Knowledge of dental insurance and explanation of benefits preferred
• Excellent communication skills with team and patients
• Proficient with Microsoft Office; dental software experience preferred
• Current CPR certification or ability to obtain within 30 days

Responsibilities

• Greet patients and families and make them feel welcome in the practice
• Gather patient information, create files, and verify insurance eligibility
• Maintain a productive schedule and schedule future appointments
• Confirm patient appointments and update the schedule as needed
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies
• Complete all administrative tasks accurately and timely

Skills

Communication with patients

Communication with team

Insurance knowledge

Customer service

Microsoft Office

Education

High school diploma

Business/healthcare education preferred

Tools

Dental software

Microsoft Office

Job description

A supportive team, patient-first mentality, and industry-leading benefits package are what you will enjoy as a member of our team. Are these missing in your career?

We will be adding a Patient Coordinator that shares our passion for patient care and education.

Primary Responsibilities Of Our Patient Coordinator

• Greet patients and their families making them feel welcome in the practice
• Gather patient information, create their files, and verify insurance eligibility
• Maintain a productive schedule for the day and schedule future appointments
• Confirm patient appointments and update the schedule as needed
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies
• Complete all administrative tasks accurately and timely

Qualifications To Join Us As a Patient Coordinator

• High school diploma required, a degree or additional education in a business or healthcare discipline preferred
• Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service environment
• Knowledge of dental insurance and explanation of benefits preferred
• Excellent communication skills with both the team and patients
• Proficient with Microsoft Office products. Experience with dental software preferred
• Current CPR certification or ability to obtain within 30 days