Patient Coordinator

Advantage Dental+; Hillsboro (OR); On-site; USD 40,000 - 56,000; Full time

Job summary

Advantage Dental+ is seeking a Patient Coordinator to support patient care and education in a welcoming dental practice. Responsibilities include greeting patients, collecting information, verifying insurance, and maintaining daily schedules.

The role requires at least two years in a dental or healthcare setting, strong communication skills, and proficiency with Microsoft Office and dental software. CPR certification or ability to obtain within 30 days is preferred.

Qualifications

• Excellent communication with team and patients.
• Two years' experience in dental/medical/customer service.
• Knowledge of dental insurance and benefits preferred.

Responsibilities

• Greet patients and families, ensure a welcoming atmosphere.
• Gather patient information, create files, verify insurance eligibility.
• Maintain a productive schedule for the day and schedule future appointments.
• Confirm appointments and update the schedule as needed.
• Answer questions about insurance and financial arrangements.
• Collect and post payments from patients and insurance companies.
• Complete administrative tasks accurately and timely.

Skills

Communication skills

Customer service

Team collaboration

Education

High school diploma

Business or healthcare degree preferred

Tools

Microsoft Office

Dental software

Job description

A supportive team, patient-first mentality, and industry-leading benefits package are what you will enjoy as a member of our team. Are these missing in your career?

We will be adding a Patient Coordinator that shares our passion for patient care and education.

Primary Responsibilities Of Our Patient Coordinator

• Greet patients and their families making them feel welcome in the practice
• Gather patient information, create their files, and verify insurance eligibility
• Maintain a productive schedule for the day and schedule future appointments
• Confirm patient appointments and update the schedule as needed
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies
• Complete all administrative tasks accurately and timely

Qualifications To Join Us As a Patient Coordinator

• High school diploma required, a degree or additional education in a business or healthcare discipline preferred
• Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service environment
• Knowledge of dental insurance and explanation of benefits preferred
• Excellent communication skills with both the team and patients
• Proficient with Microsoft Office products. Experience with dental software preferred
• Current CPR certification or ability to obtain within 30 days