Patient Coordinator

Socket.dev; Anniston (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off and 9 Paid Holidays

401k with a company match

Uniforms/Scrubs Provided

Quarterly Bonus Opportunities

Employee Referral Program Bonuses

Medical, Dental, and Vision Insurance

Company-Paid Life, Short-Term and Long

Job summary

Socket.dev is seeking a Patient Coordinator to support patient care in a dental/healthcare setting. The role focuses on welcoming patients, gathering information, and maintaining smooth daily scheduling.

The ideal candidate will have at least two years in a healthcare or customer service role, strong communication skills, and familiarity with dental insurance processes and Microsoft Office. CPR certification is required or obtainable within 30 days.

Qualifications

• High school diploma required; a degree in business or healthcare is preferred.
• Minimum of two years' experience in a dental, medical, healthcare, or customer service environment.
• Knowledge of dental insurance and explanation of benefits preferred.
• Excellent communication skills with both the team and patients.
• Proficiency with Microsoft Office; dental software experience is a plus.
• Current CPR certification or ability to obtain within 30 days.

Responsibilities

• Greet patients and their families, making them feel welcome in the practice.
• Gather patient information, create files, and verify insurance eligibility.
• Maintain a productive schedule for the day and schedule future appointments.
• Confirm patient appointments and update the schedule as needed.
• Answer patient questions about insurance and financial arrangements.
• Collect and post payments from patients and insurance companies.
• Complete all administrative tasks accurately and timely.

Skills

Excellent communication skills

Microsoft Office proficiency

Customer service experience

Education

High school diploma

Degree in business or healthcare (preferred)

CPR certification

Tools

Dental software

Microsoft Office

Job description

A supportive team, patient-first mentality, and industry-leading benefits package are what you will enjoy as a member of our team.

We will be adding a Patient Coordinator that shares our passion for patient care and education.

As a valued team member, you'll enjoy a rewarding career with growth opportunities and a tremendous benefits package.

Primary responsibilities of our patient coordinator

• Greet patients and their families making them feel welcome in the practice
• Gather patient information, create their files, and verify insurance eligibility
• Maintain a productive schedule for the day and schedule future appointments
• Confirm patient appointments and update the schedule as needed
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies
• Complete all administrative tasks accurately and timely

Qualifications to join us as a patient coordinator

• High school diploma required, a degree or additional education in a business or healthcare discipline preferred
• Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service environment
• Knowledge of dental insurance and explanation of benefits preferred
• Excellent communication skills with both the team and patients
• Proficient with Microsoft Office products. Experience with dental software preferred
• Current CPR certification or ability to obtain within 30 days

Benefits Available:

• Paid Time Off and 9 Paid Holidays
• 401k with a company match
• Uniforms/Scrubs Provided
• Quarterly Bonus Opportunities
• Employee Referral Program Bonuses
• Medical, Dental, and Vision Insurance
• Company-Paid Life, Short-Term and Long-Term Disability Insurance
• Health Reimbursement and Flexible Spending Accounts
• Career Growth Opportunities