Patient Coordinator

Advantage Dental+; Bend (OR); On-site; USD 28,929 - 34,440; Full time

Benefits offered by this job

Paid Time Off and 9 Paid Holidays

401k with a company match

Medical, Dental, and Vision Insurance

Quarterly Bonus Opportunities

Job summary

A dental healthcare provider in Bend, OR is seeking a Patient Coordinator to serve as a crucial part of their team. The role involves greeting patients, verifying their information, scheduling appointments, and answering questions about insurance. The ideal candidate should possess strong communication skills and a minimum of two years of experience in a healthcare or customer service environment. This position offers competitive compensation and a comprehensive benefits package, including paid time off and insurance coverage.

Qualifications

• Minimum of two years’ experience in healthcare or customer service.
• Knowledge of dental insurance preferred.
• Current CPR certification or ability to obtain within 30 days.

Responsibilities

• Greet patients making them feel welcome.
• Gather and verify patient information.
• Schedule future appointments and confirm current ones.
• Answer patient questions about insurance.

Skills

Customer service

Communication

Multitasking

Problem-solving

Education

High school diploma

Degree in business or healthcare

Tools

Microsoft Office

Dental software

Job description

Overview

Department: Practice Administration

Location: Bend, OR

Compensation: $21.00 - $25.00 / hour

Req: 3134

A supportive team, patient-first mentality, and an industry-leading benefits package are what you will enjoy as a member of our team. Are these missing in your career? Let’s connect to discuss our opportunities. We will be adding a Patient Coordinator that shares our passion for patient care and education. As a valued team member, you’ll enjoy a rewarding career with growth opportunities and a tremendous benefits package.

Benefits

• Paid Time Off and 9 Paid Holidays
• Company-Paid Volunteer Day
• 401k with a company match
• Uniforms/Scrubs Provided
• Quarterly Bonus Opportunities
• Employee Referral Program Bonuses
• Medical, Dental, and Vision Insurance
• Company-Paid Life, Short-Term and Long-Term Disability Insurance
• Health Reimbursement and Flexible Spending Accounts
• Career Growth Opportunities

Primary Responsibilities

• Greet patients and their families making them feel welcome in the practice
• Gather patient information, create their files, and verify insurance eligibility
• Maintain a productive schedule for the day and schedule future appointments
• Confirm patient appointments and update the schedule as needed
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies
• Complete all administrative tasks accurately and timely

Qualifications

• High school diploma required, a degree or additional education in a business or healthcare discipline preferred
• Minimum of two (2) years’ experience in a dental, medical, healthcare, or customer service environment
• Knowledge of dental insurance and explanation of benefits preferred
• Excellent communication skills with both the team and patients
• Proficient with Microsoft Office products. Experience with dental software preferred
• Current CPR certification or ability to obtain within 30 days

An equal opportunity employer and an advocate for diversity and inclusion