Patient Coordinator

Advantage Dental+; Anniston (AL); On-site; USD 21,000 - 30,000; Full time

Job summary

Advantage Dental+ is adding a Patient Coordinator who shares our passion for patient care and education. You will greet patients, collect information, verify insurance eligibility, and manage daily scheduling to keep the practice running smoothly.

This role supports patients with questions about insurance and payments, handles payments, and completes administrative tasks accurately and timely. A high school diploma is required; dental or healthcare experience is preferred.

Qualifications

• Must have high school diploma; additional education in business or healthcare preferred.
• Minimum of two years’ experience in dental, medical, healthcare, or customer service environment.
• Knowledge of dental insurance and explanation of benefits preferred.

Responsibilities

• Greet patients and families, making them feel welcome in the practice.
• Gather patient information, create files, and verify insurance eligibility.
• Maintain a productive schedule for the day and schedule future appointments.
• Confirm patient appointments and update the schedule as needed.
• Answer questions about insurance and financial arrangements.
• Collect and post payments from patients and insurance companies.
• Complete all administrative tasks accurately and timely.

Skills

Excellent communication

Team collaboration

Customer service

Education

High school diploma

Business/healthcare education preferred

Tools

Microsoft Office

Dental software

Job description

We will be adding a Patient Coordinator that shares our passion for patient care and education.

As a valued team member, you'll enjoy a rewarding career with growth opportunities and a tremendous benefits package.

Primary Responsibilities Of Our Patient Coordinator

• Greet patients and their families making them feel welcome in the practice
• Gather patient information, create their files, and verify insurance eligibility
• Maintain a productive schedule for the day and schedule future appointments
• Confirm patient appointments and update the schedule as needed
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies
• Complete all administrative tasks accurately and timely

Qualifications To Join Us As a Patient Coordinator

• High school diploma required, a degree or additional education in a business or healthcare discipline preferred
• Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service environment
• Knowledge of dental insurance and explanation of benefits preferred
• Excellent communication skills with both the team and patients
• Proficient with Microsoft Office products. Experience with dental software preferred
• Current CPR certification or ability to obtain within 30 days