Patient Coordinator

EyeCare Partners; Saint Charles (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

EyeCare Partners seeks a full-time Patient Coordinator in Saint Charles, Missouri. This role involves managing patient interactions, verifying insurances, and offering exceptional customer service in a healthcare setting. Ideal candidates will have a high school diploma and strong customer service abilities, contributing to a dynamic work environment with a dedicated team.

Benefits

Full Benefits Package, including Medical, Vision, Dental and Life Insurance

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Qualifications

• High School Diploma or GED required.
• Strong customer service skills necessary.
• Basic computer skills expected.

Responsibilities

• Facilitate patient flow and verify insurances.
• Provide exceptional customer service at every patient encounter.
• Answer inquiries through phone, email, and in person.

Skills

Customer Service

Basic Computer Skills

Communication

Education

High School Diploma or GED

Job description

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EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

**This is a full-time, long-term position. Unfortunately, we cannot accommodate students looking for a summer job or that would need to go part-time during the school year.**

Job Title: Patient Coordinator

Company: Ophthalmology Consultants

Location: Saint Charles, MO

Travel: Travel to our other locations in the St. Louis metro area is required as needed; we do pay mileage reimbursement!

Perks

• Full Benefits Package, including Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts
  
  

Hours

• Full Time
• Our offices are open Monday-Friday 8am-5pm
• You may have to work a little earlier and/or later as needed
  

Requirements

• High School Diploma or GED equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow
  
  

Essential Functions

• Facilitate patient flow
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in person requests
  
  

A Patient Coordinator employee is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

Essential Duties And Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule
• Manage patient flow in the office
• Knowledge of common fees charged for common visits and collect correct payments
• Complete daily reconciliations / close day / countdown cash drawer
• General office duties and cleaning to be assigned by manager
  
  

Other Skills And Abilities

• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Commitment to work over 40 hours to meet the needs of the business
  
  

Education And/or Experience

• High school diploma or general education degree (GED) required
• One-year related experience and/or training; or equivalent combination of education and experience
• Favorable result on background check required
• Must be able to provide proof of identity and right to work in the United States
  
  

If you need assistance with this application, please contact [phone]. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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