Patient Coordinator

Quantum Vision Centers; Granite City (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Quantum Vision Centers is looking for a Patient Coordinator in Granite City, IL. The role involves managing patient interactions, providing excellent customer service, and performing administrative tasks to ensure a smooth patient experience. Full benefits are offered, alongside competitive pay depending on experience.

Benefits

Full Benefits Package - Medical, Vision, Dental and Life Insurance

401k + Employer Matching

Paid Time Off and Paid Holidays

Paid Maternity Leave

Optical Education Reimbursement

Competitive Base Pay

Qualifications

• Requires high school diploma or GED.
• One year of related experience and/or training preferred.
• Reliability and initiative are key traits.

Responsibilities

• Provide exceptional customer service during every patient encounter.
• Manage patient flow in the office.
• Perform general office duties and cleaning assigned by manager.

Skills

Customer Service

Reliability

Initiative

Adaptability

Team-oriented

Positive Attitude

Education

High school diploma or GED

Job description

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Title: Patient Coordinator

Company: Quantum Vision Centers

Location: Granite City, IL

Travel: Travel to our other offices within about an hour radius will be required as needed. We do pay mileage reimbursement!

Pay: $17/hr can go higher depending on experience!

A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

Perks:

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Optical Education Reimbursement
• Competitive Base Pay
  
  

Essential Duties and Responsibilities:

• Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Practice urgency at all times with patients' time, as well as Doctor's time and schedule
• Manage patient flow in the office
• Knowledge of common fees charged for common visits and collect correct payments
• Complete daily reconciliations / close day / countdown cash drawer
• General office duties and cleaning to be assigned by manager
  
  

Other Skills and Abilities:

• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Ability to interact with all levels of employees in a courteous, professional manner at all times
  
  

Education and/or Experience:

• High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience
  
  

If you need assistance with this application, please contact [phone]. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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