Patient Coordinator

Konsus, Inc. (Superside); United States; Remote; USD 40,000 - 60,000; Full time

Job summary

A leading company in the telehealth sector is seeking a Patient Coordinator to enhance patient support and ensure an exceptional experience. The role involves communication, electronic health record management, and appointment scheduling, making it crucial for patient care continuity. Ideal candidates will have extensive experience in patient service, especially in remote settings.

Qualifications

• High school diploma or equivalent required.
• At least 5 years in patient services, with telehealth experience preferred.
• Clinical experience and start-up exposure are beneficial.

Responsibilities

• Provide superior customer service to patients through various communication channels.
• Assist with electronic health record support, including patient data entry.
• Manage appointment scheduling for optimal capacity utilization.

Skills

Customer Service

Communication

Technology Proficiency

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

A company is looking for a Patient Coordinator who will provide patient support and ensure a premium patient experience remotely.

Key Responsibilities

• Provide superior customer service to patients through various communication channels
• Assist with electronic health record support, including patient data entry and insurance entry
• Manage appointment scheduling to ensure optimal utilization of care manager capacity

Required Qualifications

• High school diploma or equivalent
• At least 5+ years of patient service-related experience, preferably in telehealth
• One year of clinical experience preferred
• Start-up experience preferred
• Experience working with Microsoft Office and basic technology