Patient Coordinator

Kids Care Dental And Orthodontics; Sacramento (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life/AD&D

401(k) savings plan

Paid time off

Job summary

Kids Care Dental & Orthodontics in Sacramento, CA is seeking an amazing Patient Coordinator to join our fun, child-friendly team. The role focuses on delivering memorable service, greeting families, handling check-ins/outs, scheduling, and presenting treatment plans and payment options.

You will manage phones, collect copays, post charges, coordinate front and back office flow, and ensure HIPAA compliance while maintaining a cheerful, fast-paced environment.

Qualifications

• Previous front office experience in a dental setting is highly preferred.
• Ability to greet patients warmly and coordinate front desk activities.
• Strong communication skills and comfort with computer systems.

Responsibilities

• Perform opening and closing duties, check-in and check-out.
• Answer phones politely and schedule appointments per office protocol.
• Present treatment plans and payment options; collect copays.
• Post charges, manage daily/weekly reports; maintain HIPAA compliance.
• Coordinate front and back office patient flow and ensure cleanliness.

Skills

Excellent customer service

Excellent communication

Upbeat personality

Multi-tasking

Attention to detail

Team player

Tools

Dentrix

Job description

Job Details

Job Location: Sacramento, CA 95823 Salary Range: $18.00 - $19.00 Hourly PATIENT COORDINATOR

POSITION DESCRIPTION

Kids Care Dental & Orthodontics is looking for an amazing Patient Coordinator to join our awesome team!

At Kids Care Dental & Orthodontics we don’t just care for smiles, we create them.

We believe when kids grow up enjoying the dentist, healthy teeth and gums will follow. So we’ve set up a different kind of dental practice that delivers fun, not fear.

Our caring, high-energy team values the opportunity to work hard and help each child realize a lifetime of happy smiles.

As the key driver of our mission—to give every kid a healthy smile—our staff exhibits a genuine love of children and teeth. A good fit for our culture means you are also honest, playful, lighthearted, approachable, hardworking, and compassionate.

Kids Care Dental & Orthodontics is a northern California based practice that offers comprehensive services including preventive dental care, orthodontics and oral surgery for every gap-toothed, mischievous, silly, giggly smile. Our company sees only private-pay and PPO insured patients in beautiful private offices. Our staff enjoys competitive compensation and group benefits including group health, dental, vision, life/AD&D and a 401(k) savings plan.

The Role

The primary duty of the Patient Coordinator is to be an integral part of the office team and to consistently deliver the most memorable and fun service experience possible for every patient, every day in every office.

The Essential Job Elements

• Perform opening and closing duties
• Answer phones in a polite and timely manner
• Greet patients in a friendly, hospitable manner
• Check-in and check-out
• Present treatment plans, financial estimates and payment options
• Schedule appointments in accordance with office protocols
• Confirm all appointments consistent with company protocols
• Resolve all billing concerns to patient satisfaction
• Collect copays and set up financial arrangements
• Post charges and payments
• Set up account and new charts
• Assist patients with completing paperwork
• Process daily and weekly reports
• Maintain strict compliance with all pertinent laws and regulations (HIPAA, OSHA, ADA, Dental Board, etc…)
• Coordinate front and back office patient flow
• Non-clinical area cleanliness
• Other duties as assigned

Desired Profile/Background

• Previous dental front office experience highly preferred
• Loves working with children
• Excellent customer service skills
• Excellent communication and computer skills
• Upbeat personality is a MUST
• Ability to multi-task and work in a fast-paced environment
• Strong attention to detail
• Clean, neat professional appearance
• Knowledge of Dentrix a plus

QualificationsDesired Profile/Background

• Previous dental front office experience highly preferred
• Loves working with children
• Excellent customer service skills
• Excellent communication and computer skills
• Upbeat personality is a MUST
• Ability to multi-task and work in a fast-paced environment
• Strong attention to detail
• Clean, neat professional appearance
• Knowledge of Dentrix a plus