Patient Coordinator

Kids Care Dental And Orthodontics; Folsom (CA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life/AD&D

401(k)

Job summary

Kids Care Dental And Orthodontics in Folsom, CA is seeking a Patient Coordinator to be an integral part of our office team and deliver memorable, friendly service to every patient.

You will handle check-in/out, schedule appointments, present treatment plans and financing, collect copays, and help maintain compliance with HIPAA, OSHA, and other regulations in a fast-paced, child-friendly environment.

Qualifications

• Previous dental front office experience preferred.
• Loves working with children and provides friendly service.
• Strong communication and computer skills.
• Able to multitask in a fast-paced dental office.

Responsibilities

• Open and close the office according to protocol.
• Answer phones politely and promptly.
• Greet patients warmly and check in/out.
• Present treatment plans and payment options.
• Schedule and confirm appointments.
• Manage billing concerns and copays.
• Post charges and payments; maintain patient charts.
• Ensure HIPAA, OSHA, ADA compliance.

Skills

Dental front office experience

Excellent customer service

Excellent communication skills

Computer skills

Positive attitude

Multi-tasking

Tools

Dentrix

Job description

Job Details: Job Location: Folsom, CA 95630 | Salary Range: $18.00 - $20.00 Hourly

POSITION DESCRIPTION

Reports To: Practice Manager

Position Status: Non-exempt

The Role

The primary duty of the Patient Coordinator is to be an integral part of the office team and to consistently deliver the most memorable and fun service experience possible for every patient, every day in every office.

The Essential Job Elements

• Perform opening and closing duties
• Answer phones in a polite and timely manner
• Greet patients in a friendly, hospitable manner
• Check-in and check-out
• Present treatment plans, financial estimates and payment options
• Schedule appointments in accordance with office protocols
• Confirm all appointments consistent with company protocols
• Resolve all billing concerns to patient satisfaction
• Collect copays and set up financial arrangements
• Post charges and payments
• Set up account and new charts
• Assist patients with completing paperwork
• Process daily and weekly reports
• Maintain strict compliance with all pertinent laws and regulations (HIPAA, OSHA, ADA, Dental Board, etc.)
• Coordinate front and back office patient flow
• Non-clinical area cleanliness
• Other duties as assigned

Desired Profile/Background

• Previous dental front office experience highly preferred
• Loves working with children
• Excellent customer service skills
• Excellent communication and computer skills
• Upbeat personality is a MUST
• Ability to multi-task and work in a fast-paced environment
• Strong attention to detail
• Clean, neat professional appearance
• Knowledge of Dentrix a plus

Group benefits include group health, dental, vision, life/AD&D and a 401(k) savings plan.