Patient Coordinator

Advantage Dental+; Portland (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

Advantage Dental+ is seeking a Patient Coordinator to welcome patients, collect and verify information, and manage daily scheduling while supporting insurance and payment processes. The role emphasizes patient education and a smooth office flow.

Qualified candidates will have at least two years in healthcare or customer service, strong communication skills, and familiarity with dental insurance. CPR certification or ability to obtain within 30 days is required.

Qualifications

• High school diploma required; degree or additional education in business or healthcare preferred.
• Minimum of two years' experience in dental, medical, healthcare, or customer service.
• Knowledge of dental insurance and explanation of benefits preferred.
• Excellent communication skills with the team and patients.
• Proficient with Microsoft Office; experience with dental software preferred.
• Current CPR certification or ability to obtain within 30 days.

Responsibilities

• Greet patients and families, making them feel welcome in the practice.
• Gather patient information, create files, and verify insurance eligibility.
• Maintain a productive schedule and schedule future appointments.
• Confirm patient appointments and update the schedule as needed.
• Answer questions about insurance and financial arrangements.
• Collect and post payments from patients and insurance companies.

Skills

Communication skills

Customer service

Team player

Education

High School Diploma

Business/healthcare education preferred

Tools

Microsoft Office

Dental software

Job description

A supportive team, patient-first mentality, and industry-leading benefits package are what you will enjoy as a member of our team. Are these missing in your career? Let's connect to discuss our opportunities.

We will be adding a Patient Coordinator that shares our passion for patient care and education.

As a valued team member, you'll enjoy a rewarding career with growth opportunities and a tremendous benefits package.

Primary Responsibilities Of Our Patient Coordinator

• Greet patients and their families making them feel welcome in the practice
• Gather patient information, create their files, and verify insurance eligibility
• Maintain a productive schedule for the day and schedule future appointments
• Confirm patient appointments and update the schedule as needed
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies
• Complete all administrative tasks accurately and timely

Qualifications To Join Us As a Patient Coordinator

• High school diploma required, a degree or additional education in a business or healthcare discipline preferred
• Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service environment
• Knowledge of dental insurance and explanation of benefits preferred
• Excellent communication skills with both the team and patients
• Proficient with Microsoft Office products. Experience with dental software preferred
• Current CPR certification or ability to obtain within 30 days