Patient Coordinator

Midwest Orthopaedics at Rush; Oak Brook (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Quarterly Bonus Incentives

Medical, Dental and Vision Insurance

Paid Time Off and Holidays

401(k) Savings Plan

401(k) Employer Contribution

Life Insurance

Job summary

Midwest Orthopaedics at Rush is seeking a Patient Coordinator for the outpatient clinic near Oak Brook, IL. The role ensures smooth patient flow, accurate data capture, and top-tier customer service in a fast-paced medical setting.

This entry-level position offers training, a full-time schedule Monday through Friday, and benefits. Prior medical office experience is a plus, and familiarity with Athena is helpful for patient tracking.

Qualifications

• High school diploma or GED required.
• Customer service experience required.
• Medical office experience preferred.

Responsibilities

• Direct the flow of patients into the rooms during clinic days.
• Measures vital signs, including blood pressure, weight, and height, and records information on patients' charts.
• Maintains the highest level possible of customer service standards in patient check-in, status update, answering phone calls, etc.
• Oversees patient tracking in Athena while collecting co-pays, and ensuring form completion.
• Ensure rooms are cleaned between patients.
• Rooms are stocked with necessary supplies at all times.

Skills

Customer service

Attention to detail

Multi-tasking

Education

High school diploma or GED

Job description

It’s the people that make the difference. Are you ready to make your impact? Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked Top 10 in Orthopedics by U.S. News and World Report. Founded in 2003, MOR is comprised of internationally renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics.

Ready to join?

We are looking for a Patient Coordinator to be based at the outpatient clinic near Oak Brook, IL. The Patient Coordinator is responsible for the overall flow of patients in clinic. Candidate must have good customer service skills, attention to detail and be able to multi-task in a fast-paced environment. This is an entry level position; we are willing to train the right candidate, although medical office experience is a plus. The position is full-time, Monday through Friday, no weekend or holidays.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Direct the flow of patients into the rooms during clinic days.
• Measures vital signs, including blood pressure, weight, and height, and records information on patients' charts.
• Maintains the highest level possible of customer service standards in patient check-in, status update, answering phone calls, etc.
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• Maintains a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction.
• Oversees patient tracking in Athena while collecting co-pays, and ensuring form completion.
• Ensure rooms are cleaned between patients.
• Rooms are stocked with necessary supplies at all times.

Education and/or Experience

• High school diploma or general education degree (GED)
• Customer Service experience required.
• Medical office experience preferred.

What’s in it for you?

MOR offers their employees a comprehensive compensation and benefits package.

Pay Range: $17.00 - $18.00 per hour.

Compensation at MOR is determined by many factors, which may include but are not limited to, job-related skills and level of experience, education, certifications, geographic location, market data and internal equity. Base pay is only a portion of the total rewards package.

• Quarterly Bonus Incentives
• Medical, Dental and Vision Insurance.
• Paid Time Off and Paid Holidays.
• Company-paid life and long-term disability insurance.
• Voluntary life, AD&D, and short-term disability insurance.
• Critical Illness and Accident Insurance.
• 401(k) Savings Plan.
• 401(k) Employer Contribution.
• Pet Insurance.
• Commuter Benefits.
• Employee Assistance Program (EAP).
• Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA).
• HSA Employer Contribution (when enrolled in a HDHP).
• Tuition Reimbursement.
• Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana.

Our employees make the difference in our patients’ lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we’re all about. Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.