Scheduling Coordinator, MRI

Midwest Orthopaedics at RUSH; Chicago (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Time Off & Holidays

401(k) & Employer Contribution

Tuition Reimbursement

Job summary

Midwest Orthopaedics at Rush is seeking a full-time Scheduling Coordinator to schedule MRI appointments and manage patient data onsite at the Orthopedic Building in Chicago, IL. The role emphasizes excellent customer service, organization, and the ability to multi-task in a busy medical office environment.

The candidate should have a high school diploma or GED and at least one year of relevant experience. Training includes HIPAA compliance and use of the Athena System.

Qualifications

• High school diploma or GED required.
• Minimum of one year’s work experience, preferably in a medical office setting.
• Excellent communication and interpersonal skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Schedule MRI appointments and enter demographic and insurance data into the Athena System.
• Answer telephones, screen calls, take messages, and provide information.
• Maintain and update patient scheduling information for accuracy and efficiency.
• Ensure HIPAA and other regulatory compliance in daily tasks.

Skills

Customer service

Multi-tasking

Organizational skills

Verbal & written communication

Education

High school diploma or GED

Tools

Athena System

Job description

1611 West Harrison Street
Chicago, IL 60612, USA

• Rehabilitation
• Full-Time
• Requisition #: SCHED010683

Description

It’s the people that make the difference. Are you ready to make your impact?

Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked Top 10 in Orthopedics by U.S. News and World Report. Founded in 2003, MOR is comprised of internationally renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Stars, Joffrey Ballet and DePaul University Athletics.

Ready to join? We are seeking a full-time Scheduling Coordinator to join our growing team. The primary responsibility of this role is to schedule appointments for MRI as directed or reschedule if needed. The ideal candidate must be driven to provide excellent customer service, have the ability to multi-task, and possess great organizational skills. This position will be onsite based at the Orthopedic Building in Chicago, IL near the Illinois Medical District and the schedule is Monday through Friday, no weekends or holidays.

Essential Duties and Responsibilities

• Work with patients and staff in polite and helpful manner to book appointments for MRI; enter demographic data, insurance information, and other relevant information into the Athena System.
• Answer telephone, screen calls, take messages, and provide information.
• Maintain and update current information ensuring that patients are scheduled properly.
• Maintain a positive demeanor with patients, peers, supervisors, physicians and staff, especially when receiving feedback or direction.
• Assist staff members, when necessary, in a positive and professional manner to ensure the patients receive utmost in care.
• Perform work with accuracy to minimize error correction by other staff members.
• Double check data entry to ensure the correct information has been entered into the Athena system.
• Organize and prioritize work to complete tasks in a timely and efficient manner.
• Stay abreast of compliance with all state and federal laws including HIPAA, ADA, OSHA, and FLSA.
• Adapt to constant change in a positive and professional manner.
• Any and all other duties as assigned.

Basic Requirements:

• Operate basic office equipment such as a computer, phone, and fax machine.
• Multi-task and work in a fast-paced environment.
• Communicate effectively verbally and in writing.
• Work and communicate with patients and staff in all levels of the organization.

Education and/ or Experience:

• High school diploma or general education degree (GED)
• Plus, a minimum of one year's work experience, preferably in a medical office setting

What’s in it for you? MOR offers their employees a comprehensive compensation and benefits package.

Pay Range: $18.25 – 20 per hour. Pay is dependent on the applicant’s relevant experience.

• Medical, Dental and Vision Insurance.
• Paid Time Off and Paid Holidays.
• Company-paid life and long-term disability insurance.
• Voluntary life, AD&D, and short-term disability insurance.
• Critical Illness and Accident Insurance.
• 401(k) Savings Plan.
• 401(k) Employer Contribution.
• Pet Insurance.
• Employee Assistance Program (EAP).
• Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA).
• HSA Employer Contribution (when enrolled in a HDHP).
• Tuition Reimbursement.
• Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana.

Our employees make the difference in our patients’ lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we’re all about. Equal Employer Opportunity.

Equal Employer Opportunity.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.