Patient Coordinator

ivyrehab; Keego Harbor (MI); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Paid parental leave

Disability coverage

EAP

CEU reimbursement

401(k) with company match

PTO and holidays

Job summary

Ivy Health in Keego Harbor, MI seeks a Patient Coordinator to be the welcoming first contact for patients, handling registration, scheduling, and front-office tasks to support the clinical team.

Responsibilities include maintaining patient records, managing appointments, and delivering excellent customer service to patients and families in a busy clinic environment.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.

Responsibilities

• Serve as the first point of contact for patients and families.
• Register patients and schedule appointments, maintaining accurate records.
• Coordinate between patients and clinical team to ensure smooth workflows.

Skills

Administrative support

Customer service

Time management

Healthcare experience

Communication

Tools

Microsoft Office

CRM software

Job description

State of Location:

Michigan

Position Summary:

The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience. This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team. The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.

Job Description:

Location: Keego Harbor, MI

Full-Time 40 hours/week

$19-20/hr

Join Ivy Health’s dedicated team where you are not just an employee but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Why Choose Ivy Health?

• Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.




• Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.




• Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.




• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.




• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

• Medical, dental, vision, and pet insurance


• Paid parental leave, short- and long-term disability


• Employee Assistance Program (EAP) + discount program


• Complimentary therapy services


• 401(k) with company match


• Up to 20 PTO days, 6 holidays, 2 CEU days, and CEU reimbursement annually

Position Qualifications:

• 2+ years of administrative experience in a healthcare setting is preferred.


• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.


• Great time management and ability to multi-task in a fast-paced environment.


• Self-motivated with a drive to exceed patient expectations.


• Adaptability and positive attitude with fluctuating workloads.


• Self-motivated with the eagerness to learn and grow.


• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyhealth.com