Patient Coordinator

Kids for the Future; Jentsch Acres (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401(k) after 1 year

401(k) matching after 1 year

Employee discount after 1 year

Paid time off after 1 year

Job summary

New Braunfels Dental Arts in New Braunfels, TX is seeking a Patient Coordinator to join our front desk team. You will greet patients, explain treatment plans, coordinate appointments, and support patients through their dental journeys.

We value top-notch customer service, professionalism, and attention to detail. The ideal candidate has at least 1 year in a dental office, knowledge of dental terminology, and comfort using office software. Hours are Monday–Friday, 8am–5pm.

Qualifications

• Must have at least 1 year of experience in a general dentist office.
• Experience in healthcare coordination or patient services.
• Strong interpersonal and communication skills.
• Knowledge of dental terminology and treatment procedures.
• Detail-oriented with excellent organizational and multitasking abilities.
• Proficient in using relevant software and tools.

Responsibilities

• Create and coordinate treatment plans.
• Schedule and coordinate appointments.
• Communicate treatment plans, options, and financial considerations to patients.
• Address patient inquiries and concerns regarding treatments and procedures.
• Verify insurance coverage and obtain necessary authorizations.
• Maintain accurate and up-to-date patient records and treatment documentation.
• Provide support and guidance to patients throughout their treatment journey.

Skills

Customer service

Communication

Dental terminology

Software proficiency

Job description

• Base Pay $16.00 - $20.00 / Hour
• Job Category Patient Coordinator, Front Desk, Dental

We are looking to add a front staff team member to our New Braunfels Dental Arts family! As a Patient Coordinator, you will play a crucial role in ensuring a seamless and positive experience for our clients as they navigate their treatment plans. The most important aspects to this role - what we are looking for in our candidate - is someone with top-notch customer service skills and professionalism. Not everyone likes to come to the dentist, so we are here to greet them with kindness and smiles!

Responsibilities:

• Create and coordinate treatment plans
• Schedule and coordinate appointments
• Communicate treatment plans, options, and financial considerations to patients
• Address patient inquiries and concerns regarding treatments and procedures.
• Verify insurance coverage and obtain necessary authorizations.
• Maintain accurate and up-to-date patient records and treatment documentation.
• Provide support and guidance to patients throughout their treatment journey.

Qualifications:

• Must have at least 1 year of experience in a general dentist office
• Previous experience in a healthcare coordination or patient services role.
• Strong interpersonal and communication skills.
• Knowledge of dental terminology and treatment procedures.
• Detail-oriented with excellent organizational and multitasking abilities.
• Proficient in using relevant software and tools.

Experience in ORYX is a plus!

We offer competitive compensation, benefits, and the opportunity to make a meaningful impact in the lives of our patients. We look forward to reviewing your applications and meeting qualified candidates for interviews.

Office hours are Monday - Friday 8am-5pm.

• 401(k) (after 1 year of employment)
• 401(k) matching (after 1 year of employment)
• Employee discount (after 1 year of employment)
• Paid time off (after 1 year of employment)

Experience:

• Dental office: 1 year (Required)
• Treatment Coordinator: 1 year (Required)