Patient Coordinator

Benevis; Hagerstown (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in dental care is seeking a Patient Coordinator to provide excellent service and support to patients. This full-time role includes responsibilities such as managing patient records, scheduling appointments, and ensuring compliance with regulations. Join a team dedicated to creating memorable experiences and smiles in the community.

Benefits

Comprehensive benefits package

401K

Paid time off

Bonuses

Qualifications

• Office experience preferred, especially in dental or medical settings.
• Experience with children's dentistry is a plus.

Responsibilities

• Provide quality customer service to patients and parents.
• Coordinate with clinical staff to ensure all patient files are prepared.
• Assist with scheduling follow-up appointments.

Skills

Customer Service

Communication

Education

High school diploma or GED

Job description

Join to apply for the Patient Coordinator role at Benevis.

Overview

Support our mission to provide excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients.

Responsibilities

1. Provide quality customer service to patients and parents at check-in and check-out, verify insurance eligibility, and ensure accurate documentation.
2. Greet parents and patients, keep waiting parents informed, and maintain a clean, organized reception area.
3. Coordinate with clinical staff to ensure all patient files are prepared, verify insurance, and facilitate same-day care.
4. Assist with scheduling follow-up appointments and recall visits.
5. Answer calls, direct inquiries, and manage patient records efficiently.
6. Ensure compliance with regulations and collect any out-of-pocket balances prior to treatment.

Qualifications

• High school diploma or GED.
• Office experience preferred, especially in dental or medical settings.
• Experience with children's dentistry is a plus.

Additional Information

• Full-time, 5-day work week with rotating Saturdays.
• Competitive pay range: $17.00/hr - $21.00/hr.
• Comprehensive benefits package including medical, dental, vision, 401K, paid time off, and bonuses.
• Join a company committed to diversity and inclusion, promoting respect and equal opportunity for all employees.