Patient Coordinator

Socket.dev; Pasadena (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401(k) with Company Match

Life Insurance

Short-Term & Long-Term Disability

Paid Time Off

Paid Holidays

Monthly Bonus Opportunities

Monthly Continuing Education

Job summary

Fairmont Family Dental is seeking a skilled Patient Coordinator to join our Pasadena, TX practice. You will greet patients, manage scheduling, handle payments, and support the front desk to ensure a smooth patient experience.

The ideal candidate has at least one year of dental office experience, strong communication skills, and comfort with financing options. This role requires teamwork and willingness to work alternating Saturdays.

Qualifications

• High School Diploma or equivalent.
• Minimum one-year related experience and/or training; or equivalent of combination of education and experience.
• Open Dental experience strongly preferred.
• Comfortable collecting payments and discussing financing options.
• Strong communication and customer service skills.
• Organized, dependable, and able to multitask in a busy dental office.
• Positive, team-oriented attitude.
• Willingness to work alternating Saturdays.

Responsibilities

• Greet and check patients in and out with a warm, professional attitude.
• Answer phones, schedule appointments, and respond to patient questions.
• Collect copays, payments, and balances.
• Keep the schedule full and productive through effective scheduling and follow-up.
• Help coordinate patient appointments and maintain an efficient front desk.
• Work in Open Dental for scheduling, patient records, and office communication.
• Assist patients with third-party financing options such as CareCredit, Cherry, and Sunbit.
• Provide occasional support with treatment presentation when needed.
• Work closely with the doctors and clinical team to provide an excellent patient experience.

Skills

Dental office experience

Communication skills

Customer service

Organization

Multitasking

Team player

Scheduling

Education

High School Diploma or equivalent

Tools

Open Dental

Job description

Description

Patient Coordinator – Full Time

Fairmont Family Dental | Pasadena, TX

Schedule: Tuesday–Friday + alternating Saturdays

Mondays always off

Fairmont Family Dental is a welcoming, two-doctor practice looking for an experienced Patient Coordinator to join our team! We’re seeking someone who is friendly, organized, dependable, and confident working with patients while keeping the front office running smoothly.

What You’ll Do

• Greet and check patients in and out with a warm, professional attitude
• Answer phones, schedule appointments, and respond to patient questions
• Collect copays, payments, and balances
• Keep the schedule full and productive through effective scheduling and follow-up
• Help coordinate patient appointments and maintain an efficient front desk
• Work in Open Dental for scheduling, patient records, and office communication
• Assist patients with third‑party financing options such as CareCredit, Cherry, and Sunbit
• Provide occasional support with treatment presentation when needed
• Work closely with the doctors and clinical team to provide an excellent patient experience

What We’re Looking For

• At least 1 year of dental office experience required
• Previous dental front-office or patient coordination experience preferred
• Experience with Open Dental is strongly preferred
• Comfortable collecting payments and discussing financing options
• Strong communication and customer service skills
• Organized, dependable, and able to multitask in a busy dental office
• Positive, team-oriented attitude
• Willingness to work alternating Saturdays

What We Offer

• Full-time, consistent schedule
• Mondays always off
• Health Insurance
• Vision Insurance
• 401(k) with Company Match
• Life Insurance
• Short-Term & Long-Term Disability
• Paid Time Off
• Paid Holidays
• Monthly Bonus Opportunities
• Monthly Continuing Education
• Supportive, team-focused work environment

If you’re an experienced dental front-office professional who enjoys building relationships with patients, keeping a schedule productive, and being part of a great team,

Requirements

Education and Training

• High School Diploma or equivalent.
• Minimum one-year related experience and/or training; or equivalent of combination of education and experience.

FLSA Status: Hourly

Reports to: Operations Manager.