Patient Coordinator

Hero Practice Services; Colorado Springs (CO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Monthly bonuses

PTO

Paid holidays

Career growth within your practice and

Job summary

Academy Kids Dental, Vision, & Orthodontics in Colorado Springs, CO, is seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payments within a pediatric dental practice. Deliver a red-carpet experience to patients and caregivers, manage confirmations and reminders, and help keep the schedule full and organized.

The role supports high-quality, compassionate dental services for underserved children and

Qualifications

• Attention to detail and ability to handle a diverse workload.
• Strong interpersonal skills and a friendly and outgoing demeanor.
• Preferred knowledge of Microsoft Word and Excel, and eCW.

Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete.
• Call patients regarding appointment confirmations, reminders, and cancellations.
• Adhere to scheduling best practices to ensure the patient’s time is being optimized.
• Review patient and family health needs to ensure all needs are met.
• Coordinate patient flow by keeping the appointment schedule organized and full.
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children.

Skills

Attention to detail

Interpersonal skills

Microsoft Word

Microsoft Excel

eCW

Tools

eCW

Job description

Become a Hero and join us on our mission to help underserved kids!

• Generous pay with monthly bonus opportunities
• PTO and paid holidays
• Career growth within your practice and the region

Academy Kids Dental, Vision, & Orthodontics in Colorado Springs, CO, is currently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice

Job Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
• Call patients regarding appointment confirmations, reminders, and cancellations
• Adhere to scheduling best practices to ensure the patient’s time is being optimized
• Review patient and family health needs to ensure all needs are met
• Coordinate patient flow by keeping the appointment schedule organized and full
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Job Qualifications

• Attention to detail and the ability to handle a diverse workload
• Strong interpersonal skills and a friendly and outgoing demeanor
• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW

In addition to the job description, you will be asked to perform other duties that support the business and our mission.

Position Type

Full-time

Location(s)

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