Patient Coordinator

Hero Practice Services; Los Angeles (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Monthly bonuses

PTO

Paid holidays

Job summary

Kids Dental Place & Orthodontics in Downtown Los Angeles, CA seeks a Patient Coordinator to expertly manage front office tasks such as answering calls, scheduling, and collecting payments in a pediatric dental practice.

Ideal candidates are bilingual in Spanish with strong interpersonal skills, detail orientation, and the ability to handle a diverse workload. This full-time role offers benefits and opportunities for growth.

Qualifications

• Front desk experience in dental/medical setting preferred.
• Strong communication and multitasking abilities are essential.
• Experience with software like eCW is a plus.

Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete.
• Call patients regarding appointment confirmations, reminders, and cancellations.
• Adhere to scheduling best practices to ensure the patient’s time is being optimized.
• Review patient and family health needs to ensure all needs are met.
• Coordinate patient flow by keeping the appointment schedule organized and full.
• Ensure practice is clean and presentable to patients including restrooms, lobby, and common areas.
• Participate in other duties that support high-quality and compassionate dental, vision, and orthodontic services.

Skills

Bilingual Spanish

Front desk/phone skills

Microsoft Office

eCW experience

Job description

Patient Coordinator (Bilingual, Spanish)

#2231

Job Description

Become a Hero and join us on our mission to help underserved kids!

• Generous pay with monthly bonus opportunities
• PTO and paid holidays
• Career growth within your practice and the region

Kids Dental Place & Orthodontics in Downtown Los Angeles, CA are currently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

Pay range: $18.47-$26/hr (WE OFFER BENEFITS)

Job Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
• Call patients regarding appointment confirmations, reminders, and cancellations
• Adhere to scheduling best practices to ensure the patient's time is being optimized
• Review patient and family health needs to ensure all needs are met
• Coordinate patient flow by keeping the appointment schedule organized and full
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Job Qualifications

• Attention to detail and the ability to handle a diverse workload
• Strong interpersonal skills and a friendly and outgoing demeanor
• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW

In addition to the job description, you will be asked to perform other duties that support the business and our mission.

Position Type

Full-time

Location(s)

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