Patient Care Coordinator — Front Office Hero with Growth

Hero Practice Services; Commerce City (CO); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Generous pay with monthly bonus on...

PTO and paid holidays

Career growth within your practice and

Job summary

Adventure Dental, Vision & Orthodontics in Commerce City, CO, is seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

You will deliver a welcoming patient experience, confirm appointments, maintain accurate intake information, and support the team with day-to-day tasks to ensure high-quality care for underserved children.

Qualifications

• Attention to detail and ability to handle a diverse workload.
• Strong interpersonal skills and a friendly, outgoing demeanor.
• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW.

Responsibilities

• Deliver a red-carpet experience to patients and caregivers while ensuring intake information is accurate and complete.
• Call patients regarding appointment confirmations, reminders, and cancellations.
• Adhere to scheduling best practices to ensure the patient’s time is being optimized.
• Review patient and family health needs to ensure all needs are met.
• Coordinate patient flow by keeping the appointment schedule organized and full.
• Ensure the practice is clean and presentable to patients including restrooms, lobby, mopping, vacuuming, and dusting.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children.

Skills

Attention to detail

Interpersonal skills

Microsoft Word

Microsoft Excel

eCW

Customer service

Tools

eCW

Job description

Adventure Dental, Vision & Orthodontics in Commerce City, CO, is seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

You will deliver a welcoming patient experience, confirm appointments, maintain accurate intake information, and support the team with day-to-day tasks to ensure high-quality care for underserved children.