Patient Coordinator (Bilingual, Spanish)

Hero Practice Services; Los Angeles (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Generous pay with bonus opportunities

PTO and paid holidays

Career growth within practice and the

Benefits

Job summary

Kids Dental Place & Orthodontics in Van Nuys, CA seeks a Patient Coordinator to manage front desk tasks, answer calls, schedule appointments, and collect payments for a pediatric dental practice.

Spanish bilingual required; experience with Microsoft Office and eCW is a plus. This full-time role offers benefits and opportunities for growth within the practice and region.

Qualifications

• Bilingual ability in English and Spanish to communicate with patients and families.
• Strong customer service mindset with ability to handle diverse requests.
• Experience handling phones, scheduling, and payments in a medical/dental setting.

Responsibilities

• Provide a red-carpet experience for patients and caregivers, ensuring accurate intake.
• Call patients for appointment confirmations, reminders, and cancellations.
• Follow scheduling best practices to optimize patient time.
• Review patient and family health needs to ensure all needs are met.
• Coordinate patient flow by maintaining a full appointment schedule.
• Keep the practice clean and presentable, including restrooms and lobby areas.
• Support mission of delivering high-quality dental, vision, and orthodontic services to underserved children.

Skills

Bilingual (English/Spanish)

Customer service

Phone handling

Tools

Microsoft Word

Microsoft Excel

eCW

Job description

Patient Coordinator (Bilingual, Spanish)

#2258

Van Nuys, California, United States

Job Description

Become a Hero and join us on our mission to help underserved kids!

• Generous pay with monthly bonus opportunities
• PTO and paid holidays
• Career growth within your practice and the region

Kids Dental Place & Orthodontics in Van Nuys, CA,iscurrently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

Pay range: $18.47-$26/hr (WE OFFER BENEFITS)

Job Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
• Call patients regarding appointment confirmations, reminders, and cancellations
• Adhere to scheduling best practices to ensure the patient’s time is being optimized
• Review patient and family health needs to ensure all needs are met
• Coordinate patient flow by keeping the appointment schedule organized and full
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Job Qualifications

• Attention to detail and the ability to handle a diverse workload
• Strong interpersonal skills and a friendly and outgoing demeanor
• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW

In addition to the job description, you will be asked to perform other duties that support the business and our mission.

Position Type

Full-time

Location(s)

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