Patient Coordinator

Woolfson Eye Institute; Canton (GA); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Woolfson Eye Institute in Canton, GA is seeking a front desk professional to manage medical records, schedule appointments, verify insurance and collect co-pays, and prepare patient charts within 24 hours of each visit. You will check patients in/out, answer phones, and route messages as needed.

Ideal candidates demonstrate excellent communication, strong organization, confidentiality, and a professional demeanor, with proficiency in Outlook, Microsoft Word, and EMR systems; some early mornings

Qualifications

• High school diploma or GED required.
• Knowledge of medical practice procedures and functions preferred.
• Knowledge of medical terminology preferred, but not required.
• Excellent communication skills with patients and staff.
• Strong organizational skills and attention to detail.
• Proficiency with Outlook, Microsoft Word and EMR systems.

Responsabilités

• Prepare charts for appointments; print daily appointment list for provider, type and create new patient chart within 24 hours of office visit
• Check patients in for appointments; verify insurance and demographic information at each visit, collect co-payments and patient balances
• Check out patient after they've seen the physician; schedule return visit as needed
• Answer phones; take and relay messages; refer callers to other departments as needed
• Copy, scan and mail documents and forms as needed
• Performs related work as required.

Connaissances

Excellent communication skills

Strong organizational skills

Team player with positive attitude

Confidentiality

Professional demeanor

Adaptability to physician staff

Formation

High school diploma or GED

Outils

Outlook

Microsoft Word

EMR systems

Description du poste

JOB SUMMARY

Handles front desk and medical records duties.

SUPERVISION:

Reports to the Center Manager

RESPONSIBILITIES

• Prepare charts for appointments; print daily appointment list for provider, type and create new patient chart within 24 hours of office visit
• Check patients in for appointments; verify insurance and demographic information at each visit, collect co-payments and patient balances
• Check out patient after they've seen the physician; schedule return visit as needed
• Answer phones; take and relay messages; refer callers to other departments as needed
• Copy, scan and mail documents and forms as needed
• Performs related work as required.

TYPICAL WORKING CONDITIONS:

• Exposure to patients and public
• Exposure to paper products including carbon
• Regular use of computer keyboard, mouse, and telephone
• Work may be stressful at times
• Accommodating unique demands from each physician and their staff

GENERAL WORKER TRAITS AND QUALITIES:

• Ability to maintain strict confidentiality on all patient issues
• Must be a team player with a positive attitude
• Ability and desire to represent the clinic in a professional manner
• Position require sympathy, tact and understanding in dealing with patients, physicians, and coworkers
• Ability to adjust to various personalities
• Ability to work with and without supervision and perform a variety of routine tasks
• Willingness to accept responsibility for established procedures

Requirements

• High school diploma or GED required
• Knowledge of medical practice procedures and functions preferred
• Knowledge of medical terminology preferred, but not required
• Previous experience with telephone systems and office equipment including copiers, adding machines, fax machines and computers Excellent communication skills.
• Strong organizational skills
• Excellent written and verbal communication skills
• Proficient in Outlook and Microsoft Word and other EMR systems
• Flexibility (may require some early mornings and evenings)