Patient Coordinator

Guidehouse Inc.; Bethesda (MD); Sur place; USD 56 000 - 94 000; Plein temps

Avantages offerts par ce poste

Medical & Dental Insurance

Paid Time Off

Parental Leave

401(k) Retirement Plan

Commuter Benefits

Tuition Reimbursement

Résumé du poste

Guidehouse Inc. is seeking a Patient Care Coordinator to support medical care delivery and patient services in Bethesda, MD. The role focuses on coordinating activities, scheduling, referrals, follow-ups, and ensuring a smooth patient journey.

You will liaise with patients, clinical staff, and administrative teams, handling sensitive information with discretion and a patient-centered approach. This role requires an associate degree and a minimum of 1 year of experience, with opportunities to

Qualifications

• Associate degree required in healthcare administration or related field.
• Minimum 1 year of patient coordination or healthcare administration experience.
• Strong communication and patient-centered approach.
• Ability to handle sensitive information discreetly.
• Knowledge of HIPAA compliance and healthcare workflows.
• Experience with electronic health records (EHRs).

Responsabilités

• Coordinate patient-related activities to support efficient care delivery.
• Serve as liaison between patients, clinical staff, and administrative teams.
• Assist with scheduling, referrals, follow-ups, and coordination.
• Support patient intake and record maintenance.
• Ensure patients receive timely information and support throughout their care journey.
• Track patient interactions using established systems.
• Maintain privacy and confidentiality in line with regulatory requirements.

Connaissances

Interpersonal communication

Patient-centered care

Verbal communication

Discretion and confidentiality

Organizational skills

Team collaboration

HIPAA knowledge

EHR proficiency

Formation

Associate degree

Bachelor's degree preferred

Outils

EHR software

Description du poste

Job Family : Patient Care Coordinator

Travel Required : Up to 10%

Clearance Required : Ability to Obtain Public Trust

What You Will Do :

• Coordinate patient-related activities to support efficient and high-quality care delivery
• Serve as a liaison between patients, clinical staff, and administrative teams
• Assist with scheduling, referrals, follow-ups, and care coordination activities
• Support patient intake processes, documentation, and record maintenance
• Help ensure patients receive timely information and support throughout their care journey
• Track patient interactions and care coordination activities using established systems
• Adherent to privacy, confidentiality, and compliance requirements

What You Will Need :

• Associate degree
• A minimum of ONE (1) year of experience in patient coordination, healthcare administration, and/or clinical support roles
• Strong interpersonal and communication skills with a patient-centered approach
• Ability to manage sensitive information with discretion and professionalism
• Strong organizational skills and attention to detail
• Familiarity with healthcare workflows, referrals, or care management processes
• Knowledge of healthcare compliance standards (e.g., HIPAA)
• Proficiency with electronic health records (EHRs) or similar data systems
• Ability to work collaboratively with clinical and administrative teams
• Must be able to obtain and maintain a Federal or DoD Public Trust. Candidates must receive approved adjudication of their Public Trust prior to onboarding with Guidehouse. Candidates with an active Public Trust or existing suitability are preferred.

What Would Be Nice To Have :

• Bachelor's degree preferred
• Experience supporting diverse or complex patient populations
• Bilingual or multilingual communication skills

The annual salary range for this position is $56,000.00-$94,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Parental Leave
• 401(k) Retirement Plan
• Group Term Life and Travel Assistance
• Voluntary Life and AD&D Insurance
• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
• Transit and Parking Commuter Benefits
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Care.com annual membership
• Employee Assistance Program
• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail] . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.