Patient Care Coordinator

Professional Physical Therapy; Somersworth (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Monthly performance bonus

Medical insurance

Dental insurance

Vision insurance

STD/LTD

Hospitalization insurance

Life insurance

401k with employer match

Employee assistance program

Employee discounts

Employee referral program

Paid time off

Job summary

Professional PT is seeking a committed Patient Care Coordinator to greet patients, collect payments, and manage scheduling. You will be the first point of contact, ensuring a friendly and efficient patient experience within a healthcare setting.

Ideal candidates will have a high school diploma, strong communication skills, and the ability to multitask in a fast-paced environment while maintaining precise patient records and data entry accuracy.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or administrative roles preferred, healthcare setting a plus.
• Strong communication and interpersonal skills essential.
• Attention to detail and organizational abilities are important.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Greet and check in patients, ensuring accurate information.
• Collect copays and patient balances as needed.
• Manage appointment scheduling.
• Answer calls and direct inquiries to the appropriate department.
• Collect and update patient information.
• Assist with administrative tasks such as data entry and maintaining patient records.

Skills

Customer service

Administrative experience

Interpersonal skills

Detail oriented

Multitasking

Computer proficiency

Education

High school diploma or equivalent

Job description

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

Responsibilities:

• Greet and check in patients, ensuring accurate and complete patient information.
• Collect copays and patient balances as needed.
• Manage appointment scheduling.
• Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
• Collect and update patient information.
• Assist with administrative tasks such data entry and maintaining patient records.

• High school diploma or equivalent.
• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

• Monthly performance bonus
• Medical, dental, vision insurance
• STD/LTD
• Hospitalization insurance
• Accident insurance
• Life insurance
• 401k with employer match
• Employee assistance program
• Employee discounts
• Employee referral program
• Paid time off (PTO)