Patient Coordination Lead | Front Office & Ops

Choice Healthcare Services; Colton (CA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Wellbeing and work-life balance

Professional and personal growth

Experienced leadership support

Fun and supportive team environment

Comprehensive benefits package

Job summary

CHOICE Healthcare Services seeks a Patient Coordinator Lead to oversee front office operations, audits, patient retention, and staff scheduling in a pediatric dental setting.

This role enforces office policy, maintains back-office productivity, and handles administrative duties to ensure smooth patient flow. Bilingual in Spanish is preferred and supported by a collaborative, growth-oriented team.

Qualifications

• High school diploma or equivalent.
• 1+ years of healthcare or dental front office receptionist experience.
• 6+ months of leading front office operations.
• Bilingual in Spanish (preferred).

Responsibilities

• Audit patient charts daily in dental software.
• Process new patient paperwork and ensure it is scanned and uploaded to the patient chart.
• Track and manage staff schedules to ensure daily coverage and appropriate staffing.
• Manage patient retention programs and recall lists.
• Enforce office policy and maintain back-office productivity and workflow.
• Answer phones, greet patients, confirm appointments, and collect co-pays.

Skills

Bilingual in Spanish

Front office healthcare experience

Leadership in front office

Education

High school diploma or equivalent

Tools

Dental software

Job description

CHOICE Healthcare Services seeks a Patient Coordinator Lead to oversee front office operations, audits, patient retention, and staff scheduling in a pediatric dental setting.

This role enforces office policy, maintains back-office productivity, and handles administrative duties to ensure smooth patient flow. Bilingual in Spanish is preferred and supported by a collaborative, growth-oriented team.