Ortho Front Office Lead — Patient Retention & Scheduling

Choice-Healthcare-Services; Vallejo (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Wellbeing program

Professional growth

Leadership support

Team events

Benefits package

Job summary

CHOICE Healthcare Services is seeking a Patient Coordinator Lead (Ortho) to oversee front office operations, audits, scheduling, and patient retention. The role emphasizes enforcing office policy and maintaining back-office productivity while delivering professional patient service.

The position requires strong organizational skills, experience in healthcare front office, and leadership abilities. This role supports a pediatric dental care team in a dynamic environment and offers growth

Qualifications

• High school diploma or equivalent.
• 1+ years of healthcare or dental front office receptionist experience.
• 6+ months leading front office operations.
• Bilingual in Spanish preferred.

Responsibilities

• Audit charts daily in dental software and ensure accuracy.
• Schedule staff and manage daily coverage and time off.
• Maintain patient retention programs and back-office productivity.
• Enforce CHOICE policies and provide front-desk support.
• Greet patients, process appointments, collect co-pays and treatment plans.

Skills

Front office experience

Leadership

Bilingual Spanish

Education

High school diploma or equivalent

1+ year healthcare front office experience

Job description

CHOICE Healthcare Services is seeking a Patient Coordinator Lead (Ortho) to oversee front office operations, audits, scheduling, and patient retention. The role emphasizes enforcing office policy and maintaining back-office productivity while delivering professional patient service.

The position requires strong organizational skills, experience in healthcare front office, and leadership abilities. This role supports a pediatric dental care team in a dynamic environment and offers growth