Patient Connection Triage RN

Piedmont Healthcare; Atlanta (GA); On-site; USD 70,000 - 105,000; Full time

Job summary

Piedmont Healthcare Corporate is seeking a skilled Registered Nurse to support triage and patient education within the ambulatory practice contact center. Under supervision, you will evaluate patient needs, perform triage, document in EMR, and coordinate with the clinical team to ensure timely visits and accurate medical records.

The role requires an accredited nursing degree and 3 years of professional nursing experience, preferably in ER/CC/CV settings.

Qualifications

• RN degree from an accredited nursing program is required.
• 3 years of professional nursing experience, preferably in ER/CC/ cardiovascular settings.
• Phone triage experience is preferred and EPIC/EMR familiarity is desired.
• Must multi-task in a fast-paced clinical environment with strong organizational skills.

Responsibilities

• Provide triage and documentation in accordance with nursing standards and physician protocols.
• Coordinate with the clinical team in the ambulatory practice and contact center.
• Schedule patient visits and provide education on care, medications, diet, and health promotion.
• Serve as a clinical resource for non-clinical staff and ensure accurate medical record documentation.

Skills

Triage

Nursing experience

EPIC/EMR knowledge

Multi-tasking

Education

RN degree (BSN/ASN)

Tools

EPIC/EMR

Job description

Overview:

Under the supervision of the RN Patient Scheduler Manager, provides timely, efficient, and accurate triage response and documentation according to nursing standards and physician protocols. Evaluates patient needs, performs triage, other patient services and coordinates with other members of the clinical team at the supported ambulatory practice and operates within the scope of practice in the contact center setting. Maintains accurate and concise documentation within the medical records, assuring compliance within all guidelines. Schedules patients for visits as needed. Provides education of patient care, medication instructions, preventative services, diet and exercise, health promotion and all other medical needs as directed. Acts as a clinical resource to all other non-clinical connection center personnel.

Responsibilities:

Under the supervision of the RN Patient Scheduler Manager, provides timely, efficient, and accurate triage response and documentation according to nursing standards and physician protocols. Evaluates patient needs, performs triage, other patient services and coordinates with other members of the clinical team at the supported ambulatory practice and operates within the scope of practice in the contact center setting. Maintains accurate and concise documentation within the medical records, assuring compliance within all guidelines. Schedules patients for visits as needed. Provides education of patient care, medication instructions, preventative services, diet and exercise, health promotion and all other medical needs as directed. Acts as a clinical resource to all other non-clinical connection center personnel.

Qualifications:

Education

• Graduate of an accredited school of nursing Required

Work Experience

• 3 years of professional nursing experience preferably in an ER, Critical Care and or Cardiovascular medical practice setting Required
• Phone triage experience Preferred
• Computer literate with the knowledge of EPIC and EMR Preferred
• Ability to multi-task in a high paced environment with good organizational skills, attention to detail and ability to prioritize Required

Licenses and Certifications

• RN - Registered Nurse - Georgia State Licensure and/or NLC/eNCL Multistate Licensure Required
• BCLS - Basic Life Support Required

Business Unit : Company Name:

Piedmont Healthcare Corporate