Patient Concierge & Scheduling Specialist

Medical Specialists of the Palm Beaches; Wellington (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health Savings Account

PTO and Holiday pay

Life insurance

Job summary

Medical Specialists of the Palm Beaches is seeking a detail-oriented Medical Receptionist to join our team in Wellington, FL. You will greet patients, verify insurance and demographics, and ensure referral requirements are met to support efficient appointment scheduling.

The role requires multitasking, excellent customer service, and professional communication. Experience in a medical office, familiarity with CPT/ICD-10, and knowledge of Athena software are a plus.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of experience in a medical office or healthcare setting preferred.
• Familiarity with medical terminology, medical insurance billing, and computer systems is preferred.
• Billing and coding education or certification is a plus.
• Knowledge of CPT, ICD-10 codes, and Athena software is a plus.

Responsibilities

• Greet patients, verify insurance and demographics, and assist with signing in.
• Verify referrals for HMO patients and direct new patients to complete paperwork.
• Answer calls, schedule appointments, and route to appropriate staff.
• Update demographic information in the computer system and file charts.
• Pull charts for incoming faxes and support office operations with tasks.

Skills

Organizational skills

Verbal communication

Written communication

Typing

Education

High school diploma or equivalent

Tools

Athena software

CPT/ICD-10 knowledge

Job description

Medical Specialists of the Palm Beaches is seeking a detail-oriented Medical Receptionist to join our team in Wellington, FL. You will greet patients, verify insurance and demographics, and ensure referral requirements are met to support efficient appointment scheduling.

The role requires multitasking, excellent customer service, and professional communication. Experience in a medical office, familiarity with CPT/ICD-10, and knowledge of Athena software are a plus.