Patient Concierge & Scheduling Specialist

AYA Skin; Sandy Springs (GA); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading medical spa in Sandy Springs is looking for a Patient Coordinator. This role involves creating a welcoming environment for clients, managing appointment schedules, and converting inquiries into appointments. Candidates should have excellent communication, customer service skills, and 2+ years of sales experience within a beauty or wellness setting. Proficiency in computer skills and a passion for aesthetics are essential. Join us in helping clients achieve their beauty goals.

Qualifications

• 2+ years of sales experience in a medical spa, beauty & wellness, or retail setting.
• Proven track record of achieving sales goals.
• Ability to convert leads into appointments.

Responsibilities

• Greet clients warmly and provide exceptional customer service.
• Manage and optimize appointment bookings and schedules.
• Respond promptly to all incoming inquiries.

Skills

Excellent communication skills

Customer service skills

Sales aptitude

Organizational skills

Time-management skills

Education

High school diploma or equivalent

Bachelor’s or Associates degree

Tools

Spa management software

Computer skills

Job description

A leading medical spa in Sandy Springs is looking for a Patient Coordinator. This role involves creating a welcoming environment for clients, managing appointment schedules, and converting inquiries into appointments. Candidates should have excellent communication, customer service skills, and 2+ years of sales experience within a beauty or wellness setting. Proficiency in computer skills and a passion for aesthetics are essential. Join us in helping clients achieve their beauty goals.