Patient Concierge & Scheduling Specialist

Mountaindentalplacerville; Placerville (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Mountaindentalplacerville is seeking a friendly front office coordinator who greets patients, answers phones, schedules appointments, verifies insurance, and handles payments with accuracy. You’ll guide patients through treatment options, maintain confidential records, and support daily admin tasks to keep the practice running smoothly.

Ideal candidates have a high school diploma, knowledge of dental billing, strong customer service, and proficiency with dental practice management software.

Qualifications

• High school diploma or equivalent.
• Knowledge of dental insurance and billing.
• Strong customer service and communication.
• Proficiency with dental practice management software.

Responsibilities

• Greet and check in patients.
• Schedule and confirm appointments.
• Answer phones and respond to patient questions.
• Verify insurance benefits and obtain authorizations.
• Process payments and keep financial records.
• Maintain patient records and confidentiality.
• Coordinate treatment schedules and recalls.
• Walk patients through treatment plans and payment options.
• Support office workflow and admin tasks.

Skills

Customer service

Communication

Phone skills

Education

High school diploma or equivalent

Tools

Dental software

Job description

Mountaindentalplacerville is seeking a friendly front office coordinator who greets patients, answers phones, schedules appointments, verifies insurance, and handles payments with accuracy. You’ll guide patients through treatment options, maintain confidential records, and support daily admin tasks to keep the practice running smoothly.

Ideal candidates have a high school diploma, knowledge of dental billing, strong customer service, and proficiency with dental practice management software.