Patient Concierge & Scheduling Specialist

Nebraska Medicine; Omaha (NE); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Tuition assistance up to $5,000/year

Clarkson College discount 35%

Career advancement support

Job summary

Nebraska Medicine is hiring a Medical Receptionist for the Durham Outpatient Center Internal Medicine Clinic in Omaha, NE. You will greet patients, handle phone calls, schedule appointments and register patients, ensuring accurate data entry and a courteous, confidential experience.

Full-time role, Monday–Friday, 8:30 AM–5:00 PM, at 4400 Emile St, Omaha. Nebraska Medicine supports education and career growth, plus a 35% Clarkson College discount and tuition assistance up to $5,000/year.

Qualifications

• Minimum 16 years of age and strong customer service experience.
• Ability to interact professionally with doctors, clinic staff and patients.
• Excellent organizational, communication and confidential handling skills.

Responsibilities

• Greet patients and visitors warmly at the check-in desk.
• Answer incoming calls and route inquiries professionally.
• Schedule patient appointments and register patients per protocol.
• Maintain accurate patient records and confidentiality.
• Collaborate with clinic team to ensure smooth operations.

Skills

Customer service

Professional communication

Analytical skills

Organizational skills

Team player

Confidentiality

Multitasking

Education

High school diploma or equivalent

Post-secondary education (1 year)

Medical assistant / nursing assistant training

Tools

Microsoft Word

Microsoft Excel

Job description

Nebraska Medicine is hiring a Medical Receptionist for the Durham Outpatient Center Internal Medicine Clinic in Omaha, NE. You will greet patients, handle phone calls, schedule appointments and register patients, ensuring accurate data entry and a courteous, confidential experience.

Full-time role, Monday–Friday, 8:30 AM–5:00 PM, at 4400 Emile St, Omaha. Nebraska Medicine supports education and career growth, plus a 35% Clarkson College discount and tuition assistance up to $5,000/year.