Medical Receptionist (UNMC Student Health Clinic)

Nebraska Medicine; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance up to $5,000/year

Clarkson College 35% tuition discount

Career advancement opportunities with/

Job summary

Nebraska Medicine is seeking a Medical Receptionist for the UNMC Student Health Clinic in Omaha, NE. This full-time role supports first shift operations, 7:45 AM to 4:15 PM, Monday through Friday, with no weekends.

Responsibilities include greeting patients, handling phone inquiries, scheduling visits and registering patients, ensuring a smooth and welcoming experience for all. Opportunity for tuition assistance and educational discounts accompany this position.

Qualifications

• Minimum age 16.
• Demonstrated high level of customer service to physicians, patients and others.
• Professional communication with physicians, clinic staff and patients.
• Strong analytical, prioritization and organizational skills.
• Flexible and team-oriented.
• Effective communication required.

Responsibilities

• Greet and welcome patients and others at the check-in desk or by phone.
• Answer incoming calls professionally and assist with check-in/check-out per protocols.
• Schedule patient appointments and register patients.

Skills

Customer service

Communication

Professionalism

Organization

Teamwork

Confidentiality

Education

High school diploma or equivalent

1 year post-secondary education in related field

Tools

Microsoft Word

Microsoft Excel

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:

First Shift (United States of America)

Medical Receptionist (UNMC Student Health Clinic) - Full-time

Position Highlights:

Nebraska Medicine is now taking applications for a talented individual to join us as a Medical Receptionist at our UNMC Student Health Clinic in Omaha, NE.

Shift Details:

• 1.0 FTE 40 hours /week Full- Time, Benefits Eligible
• Monday-Friday / First shift / 7:45 AM To 4:15 PM
• No weekends
• Location: Omaha, Nebraska

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary at Nebraska Medicine!

Medical Receptionist (UNMC Student Health Clinic) Description:

Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.

Required Qualifications:

• Minimum of 16 years of age required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
• Demonstrated analytical, prioritization and organizational skills required.
• Demonstrated flexibility and dedication to team environment required.
• Effective communication skills required.

Preferred Qualifications:

• High school education or equivalent preferred.
• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
• Nursing Assistant or Medical Assistant preferred.
• Knowledge of medical terminology preferred.
• Experience with Microsoft Office, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.