Patient Concierge & Medical Office Receptionist

Dignity Health; Prescott (AZ); On-site; USD 25,000 - 30,000; Full time

Job summary

Dignity Health - Yavapai Regional Medical Center (YRMC) in Prescott, AZ is seeking a Receptionist to be the welcoming heart of our facility, delivering courteous patient check‑in and coordinating routine administrative tasks.

You will manage patient reception, assist with scheduling, operate multi-line phones, and support a compassionate, efficient patient experience in a busy healthcare setting. Proficiency with Outlook, Windows, and Google Suite is preferred.

Qualifications

• High School Diploma or GED required.
• Basic computer skills including using standard office software.
• Familiarity with Outlook, Windows-based programs and Google Suite.

Responsibilities

• Manage patient reception and check-in process.
• Coordinate administrative tasks and schedules.
• Operate multi-line phones and support front-desk operations.
• Assist with guiding patients and movement within the facility.
• Maintain a welcoming, courteous atmosphere in reception areas.
• Monitor waiting area and address patient needs.

Skills

Interpersonal skills

Phone handling

Administrative tasks

Education

High School Diploma/GED

Tools

Outlook

Windows

Google Suite

Job description

Dignity Health - Yavapai Regional Medical Center (YRMC) in Prescott, AZ is seeking a Receptionist to be the welcoming heart of our facility, delivering courteous patient check‑in and coordinating routine administrative tasks.

You will manage patient reception, assist with scheduling, operate multi-line phones, and support a compassionate, efficient patient experience in a busy healthcare setting. Proficiency with Outlook, Windows, and Google Suite is preferred.