Patient Concierge — Medical Office Front Desk

ScionHealth; Palestine (TX); In loco; USD 19.000 - 28.000; Tempo pieno

Descrizione del lavoro

Palestine Regional Medical Center is hiring a Clinic Receptionist in Palestine, TX. You will greet and register patients, verify insurance, schedule appointments, and manage data entry while delivering exceptional customer service.

Responsibilities include answering calls, handling payments, and assisting with paperwork, with an emphasis on HIPAA-compliant confidentiality and accurate documentation in our EMR system.

Competenze

• High school diploma or equivalent preferred.
• Prior experience in a medical office, physician practice, or hospital setting preferred.
• Prior experience with EMR systems preferred.
• Knowledge of HIPAA and patient confidentiality.

Mansioni

• Greets and registers patients, verifies demographic and insurance information
• Schedules patient appointments and manages the appointment calendar
• Answers incoming calls, directs calls to appropriate departments, and takes messages as needed
• Collects patient payments, copays, and provides receipts
• Assists patients with completing required paperwork and obtains necessary signatures
• Verifies insurance benefits and obtains pre-authorization as required
• Maintains confidentiality and security of patient information in accordance with HIPAA guidelines
• Manages patient flow in the waiting area and communicates patient status to clinical staff
• Maintains a clean and organized reception area
• Performs general clerical duties including faxing, scanning, and data entry

Conoscenze

Communication

Customer service

Attention to detail

Multitasking

MS Office

EMR systems

Insurance verification

HIPAA/privacy

Formazione

High School Diploma or Equivalent

Descrizione del lavoro

Palestine Regional Medical Center is hiring a Clinic Receptionist in Palestine, TX. You will greet and register patients, verify insurance, schedule appointments, and manage data entry while delivering exceptional customer service.

Responsibilities include answering calls, handling payments, and assisting with paperwork, with an emphasis on HIPAA-compliant confidentiality and accurate documentation in our EMR system.