Patient Concierge & Front Desk Support

MANA; Fayetteville (AR); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

HSA/FSA options with medical insurance

Voluntary Aflac Accident and Critical?

Employer paid life, long-term & short‑

Job summary

Medical Associates of Northwest Arkansas (MANA) is seeking a PRN team member for our Ancillary Desk in Fayetteville. If you're organized, friendly, and enjoy helping patients and teammates, we'd love to hear from you.

Greet patients, verify information, and direct them to the appropriate ancillary area while managing lobby flow and communications with departments. This role supports patient care and clinic operations with a positive, service-oriented attitude.

Qualifications

• High school diploma or GED.
• 7 to 11 months related experience and/or training.

Responsibilities

• Greet patients in a friendly and professional manner; direct patients to proper ancillary area. Manage all phases of the patient encounter.
• Verify patients accurately.
• Monitor lobby area and be ready to assist patients and/or visitors.
• Manage multiline telephone extension numbers; use phone and/or email to communicate with various departments.

Education

High school diploma or GED

Job description

Medical Associates of Northwest Arkansas (MANA) is seeking a PRN team member for our Ancillary Desk in Fayetteville. If you're organized, friendly, and enjoy helping patients and teammates, we'd love to hear from you.

Greet patients, verify information, and direct them to the appropriate ancillary area while managing lobby flow and communications with departments. This role supports patient care and clinic operations with a positive, service-oriented attitude.