Patient Concierge & Front Desk Specialist (Weekend)

AirSculpt; Boston, Northern (MA, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k)/Roth IRA

Paid time off

Life insurance

Short-Term Disability

Long-Term Disability

Job summary

AirSculpt is seeking a Front Desk Receptionist (Patient Concierge) to warmly greet patients, manage appointments, and support medical records. A friendly, professional demeanor and the ability to handle high call volumes are essential.

The role requires open availability, including Saturdays and Sundays, and full-time commitment. Compensation includes an hourly wage with possible monthly bonuses and standard benefits. Evening and weekend coverage are part of the position.

Qualifications

• At least 1 year experience in front desk or administrative support interfacing with clients, patients, or vendors.
• Experience with scheduling tools (i.e. My Aesthetics Pro)
• Experience with patient charts and/or managing a complex filing system
• Experience managing a high volume of calls to include directing calls, taking messages, and prioritizing incoming calls while juggling incoming patients/vendors and/or other tasks
• Professional demeanor and presentation
• Excellent communication skills, both verbal and written
• Strong computer skills with proficiency in G-Suite for Email, Calendar, Sheets and Docs
• Impeccable organizational skills
• Demonstrated experience in caring for customers/patients, preferably within a healthcare or service setting
• Ability to self-motivate while being a team player
• Full-time and weekend availability (Saturday and Sunday)
• Bilingual preferred (English/Spanish)

Responsibilities

• Welcome patients to the practice; answer the phone promptly and professionally
• Manage the clinic schedule and patient appointments; ensure the check-in process is handled in accordance with company policy
• Create, maintain and file medical records
• Ensure that the practice and working areas are clean and stocked; inform management when stock is low
• Maintain a positive attitude and contribute toward a quality work environment
• Assist in all areas of daily operation as requested by the Practice Manager
• Other tasks as assigned by management

Skills

Front desk experience

Excellent communication

Strong computer skills

Bilingual English/Spanish

Tools

My Aesthetics Pro

Job description

AirSculpt is seeking a Front Desk Receptionist (Patient Concierge) to warmly greet patients, manage appointments, and support medical records. A friendly, professional demeanor and the ability to handle high call volumes are essential.

The role requires open availability, including Saturdays and Sundays, and full-time commitment. Compensation includes an hourly wage with possible monthly bonuses and standard benefits. Evening and weekend coverage are part of the position.