Patient Concierge & Front Desk Specialist (Bilingual)

Astrana Health, Inc.; Las Vegas (NV); On-site; USD 25,000 - 30,000; Full time

Job summary

Astrana Health, Inc. is seeking a patient-focused front desk staff member to join our Clinic Operations team in Las Vegas. You will report to the Medical Office Manager and support patient check-in, scheduling, and communications to ensure a smooth visit experience.

Onsite position with a Monday–Friday schedule; compensation ranges from $18.00 to $22.00 per hour. Bilingual Spanish/English required to assist our diverse patient base and collaborate with multiple teams.

Qualifications

• 1+ year of front desk experience in a medical setting preferred.
• Spanish language proficiency required.

Responsibilities

• Greet patients and visitors, answer questions, and guide check-in procedures.
• Manage a multi-line phone system and route calls to the appropriate extensions.
• Provide basic information in person, over the phone, and via email.
• Maintain a clean, organized reception area and handle filing/data entry.
• Support busy clinic staff by performing clerical tasks as needed.

Skills

Front desk experience

Customer service

Bilingual Spanish/English

Job description

Astrana Health, Inc. is seeking a patient-focused front desk staff member to join our Clinic Operations team in Las Vegas. You will report to the Medical Office Manager and support patient check-in, scheduling, and communications to ensure a smooth visit experience.

Onsite position with a Monday–Friday schedule; compensation ranges from $18.00 to $22.00 per hour. Bilingual Spanish/English required to assist our diverse patient base and collaborate with multiple teams.