Patient Concierge & Front Desk Specialist

Trinity Health Mid-Atlantic; Wilmington (DE); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits

Flexible schedules

Free onsite parking

Mission & values

Referral rewards program

Job summary

Trinity Health Mid-Atlantic, anchored in Saint Francis Hospital, seeks a Medical Receptionist to greet patients and manage front-desk operations at our Wilmington, DE location.

This full-time, Monday–Friday day-shift role emphasizes patient service, accuracy in records, and collaboration with care teams; benefits include comprehensive packages and on-site parking.

If you value a community-focused environment, this position offers growth and a chance to contribute to high-quality care.

Qualifications

• High School Diploma or equivalent (required).
• 1+ year of physician office experience (preferred).

Responsibilities

• Greet patients, assist them, schedule appointments, and maintain records.
• Improve patient satisfaction and clinic efficiency through scheduling.
• Record and collect charges; manage patient accounts and third‑party claims.
• Protect patient privacy by handling medical and financial information confidentially.
• Support team goals and complete related duties as needed.

Education

High School Diploma or equivalent

Job description

Trinity Health Mid-Atlantic, anchored in Saint Francis Hospital, seeks a Medical Receptionist to greet patients and manage front-desk operations at our Wilmington, DE location.

This full-time, Monday–Friday day-shift role emphasizes patient service, accuracy in records, and collaboration with care teams; benefits include comprehensive packages and on-site parking.

If you value a community-focused environment, this position offers growth and a chance to contribute to high-quality care.