Healthcare Front Desk Associate | Patient Concierge

SCA Health; Leesburg (FL); On-site; USD 23,000 - 25,000; Full time

Job summary

SCA Health is hiring for a front desk/medical receptionist role at our Leesburg, FL facility. You will greet patients, manage phone calls, register patients, verify insurance and demographics, and coordinate with office and clinical teams. Strong communication skills and a basic understanding of medical terminology are required.

The position emphasizes accurate cash handling, daily deposits, and a tidy lobby area, with bilingual abilities preferred to serve a diverse patient population.

Qualifications

• High school diploma or equivalent is required.
• Bilingual abilities are preferred to assist a diverse patient base.
• Two years of medical clerical experience help perform duties efficiently.

Responsibilities

• Greet and communicate with patients and visitors within the facility.
• Answer incoming calls to the facility.
• Register patients and verify identity, demographics, financial and insurance information.
• Communicate with other business office and clinical departments.
• Open mail and distribute; accept and record patient cost share payments.
• Prepare and reconcile daily deposits; maintain lobby area.

Skills

Strong communication skills

Bilingual preferred

Education

High school diploma or equivalent

Tools

Medical software

Job description

SCA Health is hiring for a front desk/medical receptionist role at our Leesburg, FL facility. You will greet patients, manage phone calls, register patients, verify insurance and demographics, and coordinate with office and clinical teams. Strong communication skills and a basic understanding of medical terminology are required.

The position emphasizes accurate cash handling, daily deposits, and a tidy lobby area, with bilingual abilities preferred to serve a diverse patient population.