Patient Concierge & Front Desk Specialist

Cardinal Health, Inc.; Clovis (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Job summary

Cardinal Health, Inc. is seeking a Patient Concierge in Clovis, CA to assist patients with non-clinical tasks and streamline the patient experience at California Urology.

You will greet patients, coordinate scheduling, and handle payments and demographic updates in a fast-paced medical office environment. The role requires 1-3 years of experience with a preference for Medical Office background and bilingual Spanish skills, on-site at the California Urology location.

Qualifications

• 1-3 years of experience, preferred
• High School Diploma, GED or equivalent work experience, preferred
• Medical Office experience, highly preferred
• Bilingual in Spanish, highly preferred

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.

Education

High School Diploma, GED or equivalent work experience

Job description

Cardinal Health, Inc. is seeking a Patient Concierge in Clovis, CA to assist patients with non-clinical tasks and streamline the patient experience at California Urology.

You will greet patients, coordinate scheduling, and handle payments and demographic updates in a fast-paced medical office environment. The role requires 1-3 years of experience with a preference for Medical Office background and bilingual Spanish skills, on-site at the California Urology location.