Patient Concierge & Front Desk Coordinator

cardinalhealth; Clovis (CA); On-site; CAD 44,000 - 48,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

401k savings plan

Access to wages before pay day with my

Flexible spending accounts

Job summary

Cardinal Health is seeking a Patient Concierge at California Urology in Clovis, CA. This non-clinical role supports patients with everyday needs, schedules appointments, and handles payments and demographic updates to ensure smooth visits.

Ideal candidates have 1–3 years of experience, a high school diploma or equivalent, and preferred medical office exposure; bilingual Spanish is highly favorable. This position offers comprehensive benefits and an hourly wage range of $23.00–$25.20.

Qualifications

• 1-3 years of experience, preferred
• High School Diploma, GED or equivalent work experience, preferred
• Medical Office experience, highly preferred
• Bilingual in Spanish, highly preferred

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.

Education

High School Diploma

Job description

Cardinal Health is seeking a Patient Concierge at California Urology in Clovis, CA. This non-clinical role supports patients with everyday needs, schedules appointments, and handles payments and demographic updates to ensure smooth visits.

Ideal candidates have 1–3 years of experience, a high school diploma or equivalent, and preferred medical office exposure; bilingual Spanish is highly favorable. This position offers comprehensive benefits and an hourly wage range of $23.00–$25.20.