Patient Concierge & Front Desk Specialist

cardinalhealth; Clovis (CA); On-site; USD 64,747,000 - 73,013,000; Full time

Job summary

Cardinal Health is seeking a Patient Concierge in California to assist patients with non-clinical tasks, greet families, manage scheduling, and handle medical front-desk duties. The role emphasizes accurate data entry, insurance verifications, and timely processing of records while supporting a welcoming patient experience.

The position requires 1-3 years experience (preferred), a high school diploma or equivalent, and especially values bilingual Spanish abilities for a diverse patient

Qualifications

• 1-3 years of experience preferred.
• High School Diploma, GED or equivalent work experience preferred.
• Medical Office experience highly preferred.
• Bilingual in Spanish highly preferred.

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.

Skills

Customer service

Bilingual Spanish

Administrative tasks

Education

High School Diploma or GED

Tools

Document imaging software

Job description

Cardinal Health is seeking a Patient Concierge in California to assist patients with non-clinical tasks, greet families, manage scheduling, and handle medical front-desk duties. The role emphasizes accurate data entry, insurance verifications, and timely processing of records while supporting a welcoming patient experience.

The position requires 1-3 years experience (preferred), a high school diploma or equivalent, and especially values bilingual Spanish abilities for a diverse patient