Patient Concierge & Front Desk – Otolaryngology

tents; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Career growth

Job summary

Otolaryngology practice is seeking a friendly Medical Front Desk professional to join our team. You will be the first point of contact, greet patients, schedule appointments, and manage patient records while ensuring a seamless patient experience.

Work closely with physicians and clinical staff to deliver outstanding customer service in a positive office environment. We offer competitive compensation, strong benefits, and opportunities for professional growth.

Qualifications

• High School graduate or equivalent.
• At least 1 year of related experience.
• Strong customer service and communication skills.

Responsibilities

• Greet patients and visitors and manage check-in/check-out.
• Schedule appointments and manage patient records.
• Answer phone calls and direct inquiries.
• Collaborate with physicians and clinical staff to deliver quality service.

Skills

Customer service

Phone etiquette

Appointment scheduling

Education

High School diploma or equivalent

1 year related experience

Tools

Scheduling software

Electronic Health Records

Job description

Otolaryngology practice is seeking a friendly Medical Front Desk professional to join our team. You will be the first point of contact, greet patients, schedule appointments, and manage patient records while ensuring a seamless patient experience.

Work closely with physicians and clinical staff to deliver outstanding customer service in a positive office environment. We offer competitive compensation, strong benefits, and opportunities for professional growth.