Urology Front Desk & Patient Concierge

Urology-Clinics-of-North-Texas; Grapevine (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Urology Clinics of North Texas is seeking a dedicated Patient Coordinator to greet patients at check-in, collect co-pays, and support front desk operations in a busy clinical environment.

You will handle intake forms, verify insurance, assist with scheduling, and coordinate with physicians and staff to ensure a smooth patient experience.

Strong communication, attention to detail, and multitasking are essential, along with basic computer skills and familiarity with EMR/PM systems.

Qualifications

• Must have strong interpersonal and communication skills to interact with patients, co-workers and physicians.
• Able to multitask and pay close attention to detail in a fast-paced clinic.
• Basic computer skills and familiarity with the practice’s EMR/PM/scheduling system are required.

Responsibilities

• Opens the office each morning and prepares paperwork and check-in materials.
• Scans and uploads patient insurance cards and licenses; verifies demographics.
• Collects co-pays and balances prior to physician visits; routes complaints to Front Desk Supervisor.
• Assists with check-out duties and maintains lobby appearance with reading materials.
• Performs special projects as assigned and supports other staff as needed.

Skills

Interpersonal skills

Verbal communication

Written communication

Multitasking

Attention to detail

Computer skills

EMR/PM/Scheduling

Education

High School Diploma or equivalent

Tools

EMR/PM/Scheduling software

Job description

Urology Clinics of North Texas is seeking a dedicated Patient Coordinator to greet patients at check-in, collect co-pays, and support front desk operations in a busy clinical environment.

You will handle intake forms, verify insurance, assist with scheduling, and coordinate with physicians and staff to ensure a smooth patient experience.

Strong communication, attention to detail, and multitasking are essential, along with basic computer skills and familiarity with EMR/PM systems.