Patient Concierge & Front Desk (Bilingual)

Cook Children's; Arlington (TX); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Cook Children's in Arlington's Neighborhood Clinic seeks a Medical Receptionist to welcome patients and create a friendly check-in and checkout experience, requiring excellent communication and adaptability to varying staff and patient volumes.

Responsibilities include patient flow management, answer phones, scheduling, registration, billing and payments, and understanding diversified insurance plans and medical terminology.

Qualifikationen

• High School diploma or equivalent required.
• Customer service experience preferred.
• Bilingual preferred.

Aufgaben

• Greet patients and establish a friendly intake and checkout process.
• Manage patient flow, answer phones, schedule, register, and handle billing and payments.
• Learn and understand diversified insurance plans and medical terminology.

Kenntnisse

Interpersonal skills

Communication skills

Maturity under pressure

Ausbildung

High School diploma or equivalent

Customer service experience

Bilingual preferred

Jobbeschreibung

Cook Children's in Arlington's Neighborhood Clinic seeks a Medical Receptionist to welcome patients and create a friendly check-in and checkout experience, requiring excellent communication and adaptability to varying staff and patient volumes.

Responsibilities include patient flow management, answer phones, scheduling, registration, billing and payments, and understanding diversified insurance plans and medical terminology.