Medical Front Desk & Patient Concierge

Cook Children's Health Care System; Arlington (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Cook Children’s Health Care System is seeking a Medical Receptionist for the Arlington Neighborhood Clinic in Arlington, TX. The role supports front desk operations, greets patients, registers visits, schedules appointments, and handles billing and payments with a focus on friendly, accurate service.

Workweek is 40 hours, Monday to Friday, with standard clinic hours. Ideal candidates have a High School diploma or equivalent, customer service experience, and strong interpersonal skills.

Qualifications

• Exhibit excellent interpersonal and communication skills.
• Experience in customer service is preferred.
• Bilingual abilities are a plus.
• Ability to stay composed under pressure in a busy clinical setting.
• Strong attention to detail and front-desk responsibilities.

Responsibilities

• Greet patients and establish a friendly, positive intake and check-out encounter.
• Maintain patient flow, answer phones promptly and courteously.
• Handle scheduling, registration, billing and payment collection activities.
• Learn and understand diversified insurance plans and medical terminology.

Skills

Interpersonal skills

Communication skills

Customer service

Education

High School diploma or equivalent

Job description

Cook Children’s Health Care System is seeking a Medical Receptionist for the Arlington Neighborhood Clinic in Arlington, TX. The role supports front desk operations, greets patients, registers visits, schedules appointments, and handles billing and payments with a focus on friendly, accurate service.

Workweek is 40 hours, Monday to Friday, with standard clinic hours. Ideal candidates have a High School diploma or equivalent, customer service experience, and strong interpersonal skills.